Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package. In this role, you will be a vital part of the customer service team, providing exceptional support to German-speaking clients. You'll assist customers with their inquiries and issues related to services, ensuring they have a seamless experience. If you are fluent in German and ready for a new adventure, we encourage you to apply!
Responsibilities
* Deliver outstanding customer support through various channels, including phone, email, and chat.
* Assist customers with inquiries regarding products and services.
* Resolve customer complaints in a timely manner and provide effective solutions.
* Educate customers about available services and assist them in making informed decisions.
* Document interactions accurately for quality assurance and continuous improvement.
* Collaborate with team members to enhance service delivery and customer satisfaction.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a commitment to customer satisfaction.
* Willingness to relocate to Greece and adapt to a new cultural environment.
* Positive mindset and the ability to work effectively in a team setting.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )