ABOUT THE ROLE As part of Zalando Marketing Services, Marketing Operations - Creative is a Zalando in-house agency which is specialised in building strategic creative and influencer marketing solutions at scale for brand partners. Thus, we are looking for a Creative Project Manager Lead to grow the ZMS Creative business in the Sport & Premium Portfolio by handling strategic accounts and helping them achieve long-term marketing success by offering holistic tailored solutions. The Sport and Premium portfolio consists of brands like adidas, LuluLemon, PVH, Lacoste etc. Within the role, you will not only drive and implement high level campaigns, working with the top fashion brands hand in hand with Zalando Marketing Services Partner Consultants & Partner Solution Manager, but also guide a small team with your expertise and provide support to your team lead with developing & managing team members and bringing the business to the next level. The team is very dynamic and ambitious. More than 50 colleagues, the majority of which have an international background, are working on Sales, Project Management and Marketing and are led by the Team Leads and Managing Director. INCLUSIVE BY DESIGN At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) Be the face to our brand partners and respective ZMS Partner Consultants; it is your job to support growing the accounts by consulting our partner brands on effective campaigns including creative production and influencer activations, resulting in successful activations. Work with internal strategy, creative & tech teams, acting as project owner for each briefing that’s sent through from brands to support them in creating concepts and make recommendations for campaigns that are cutting edge. Give guidance and act as a marketing consultant throughout the campaign process from strategic input to creative briefing, marketing concept and execution. You will be in charge of the planning & timelines, approvals, and content deliverables of all campaigns, coordinating between different teams and external and internal Zalando stakeholders. Autonomously manage influencer marketing campaigns and creative projects, resulting in successful campaigns and on-time delivery. Monitor campaign execution and performance in order to optimize campaign strategies, content delivery, internal processes and develop new approaches. Guide and support a team (Capacity & Holiday Planning, Support on Projects,etc.). Provide advice on how to manage conflict situations effectively and which stakeholders to involve. You manage various group dynamics and address critical issues respectfully, anticipate issues and convince others with well-formulated points, proposals, and data. You are part of the development of team members. You proactively will take part in the development process and support to implement defined goals. Strive to ensure the highest quality in delivery, by aligning timelines and strategies of your brand partners and Zalando in the best way possible. Understand the strategy and needs of your brands to effectively find suitable marketing solutions from our service portfolio and apply them to your brands to continuously develop and foster productive business and stakeholder relationships. WE’D LOVE TO MEET YOU IF You should bring at least 5 years of Account/Project Management experience in Online Marketing, preferably at a leading advertising or influencer marketing agency, publisher or e-Commerce company. You should have experience with managing people and capacity planning Passion for all things digital and influencer marketing, with a solid understanding of the online campaign workflow and proven track record of realising and managing impactful & complex 360° creative campaigns. You are a creative thinker who is able to develop holistic 360° marketing concepts and actively pitch them to clients, negotiating for higher budgets. Strong customer focus, proactiveness and ability to think one step ahead with the client in mind. Hands-on mentality and thriving to find the best solution in the shortest possible time. You know how to prioritize and manage workloads across multiple campaigns and/or clients. Your strong stakeholder management skills and ability to identify the right stakeholders allow you to manage expectations of the parties involved. You stay cool, calm and collected even when the going gets tough. OUR OFFER Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. Employee shares program 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners 2 paid volunteering days a year Hybrid working model with 60% remote per week, actual practice is up to each team to best support their collaboration Work from abroad for up to 30 working days a year 27 days of vacation a year to start Relocation assistance available (subject to prior agreement) Family services, including counseling and support Health and wellbeing options (including Gympass) Mental health support and coaching available Learn all about Zalando and our values here: https://jobs.zalando.com/en/?gh_src22377bdd1us