Within your #OneTeam The Sales Operations Officer is responsible for the efficient handling of sales orders, help to improve the productivity of field sales representatives by dealing with customer queries and fielding calls. The Sales Operations Officer contributes to the quality of customer service and the achievement of sales targets.
Customer Record Management
Maintaining and updating sales and customer records.
Issuing sales transaction invoices.
Sales Support
Compiling monthly sales reports.
Alert sales reps to any urgent issues
Update Sales representatives on orders or deliveries
Consolidate/Generate information in dashboards
Sales orientation & customer centricity
Have the ability to coordinate multi-stakeholder projects
Time management skills and ability to work under pressure to tight deadlines