Become a FraudFighter and make the world (of payment) a safer place. Bring your skills to INFORM and join our Financial Crime Combat Crew at the Risk & Fraud division. We are international, diverse, and work in a thrilling growth industry. What knowledge and competence can you bring to the table on our journey into the future? We are excited to find out. You train/instruct our customers in the functionality and handling of our software called RiskShield. You communicate highly complex technical content in a customer-oriented way and are responsible for the presentation to the customer. Therefore, you create and update the content in a professional, didactic and modern way for on-site and e-learning plattforms. Additionally, you are organizing the project management processes of our RiskShield academy and determine the overall effectiveness of programs and trainings by listening to feedback and making improvements as necessary. Furthermore, you are responsible for future concepts of our trainings and bringing them to the next level for our SaaS business. Professional experience and knowledge in the field of technical trainings, lecturing, tuition or workshops, ideally in the financial sector, insurance or telecommunications. Teaching and mentoring experience and empathy for the partipants. Ability to translate complex technical details into easily understandable formats for non-technical users. Degree in computer science, business informatics, mathematics, natural sciences or similar. Fun and joy in dealing with people in a customer-centred way. Very good communication skills, presentation skills and a confident manner. Willingness to travel nationally and internationally. Good knowledge of German and English Flexible working hours, hybrid work, workation, sabbatical U3 daycare as well as childcare subsidy Urban Sports Club membership and other health/sports offers e.g. bike leasing Long-term development prospects with a wide range of further training opportunities Varied, healthy and subsidized lunch in our canteen Large INFORM summer party, company and team events as well as a Christmas party Nastassja Deutsch. nastassja.deutsch(at)inform-software.com. Tel. 49 (0) 2408 9456 0