What makes your job exciting
* Within the service desk, we support our customers, particularly in the event of disruptions to SAP system landscapes, and assist you with the installation and maintenance of SAP systems and the associated middleware components.
* You manage and develop our customer relationships based on partnership.
* You implement corrections, plan release upgrades and take care of installations, updates and patches - in close cooperation with our Basis consultants.
* You always keep an eye on the respective Service Level Agreements (SLA) with our customers and ensure the implementation of a defined escalation process in case of non-compliance.
* In the SAP Technology Projects team, you will develop system solutions for business-critical areas with a special focus on data security and encryption technologies.
What awaits you
* A committed and dynamic team with the will to be the market leader in the German-speaking area.
* An organized knowledge exchange with experienced experts.
* Flexible working hours with the possibility of mobile working, 30+1 days of vacation and benefits tailored to the needs of our employees.
* Tailored development opportunities (soft skills and technical training) within our career models.
* A great working atmosphere: characterized by personal responsibility, a lot of creative freedom and a great team spirit.
Your talents
* In addition to a successfully completed vocational training or a degree, you have several years of practical experience in SAP Basis consulting or SAP Basis support.
* You have experience in supporting customers or specialist departments in SAP Basis operations: administration, support and monitoring.
* You attach great importance to a trusting and cooperative relationship when advising customers.
* Good German language skills are a prerequisite for advising customers from the German-speaking DACH regions.
* Your strengths lie in recognizing problems, analyzing their causes and finding possible solutions.
* Team spirit, the ability to work under pressure and the necessary flexibility to react quickly to new requirements are a matter of course for you.
Valuable personal freedom
Flexible working hours, mobile work, and a high level of self-responsibility & creative flexibility – providing you with the freedom to incorporate your personality, your rhythm, and your ideas.
30+1 days leave
Take your time for the things that are important to you.
Great prospects
Create the career you want and benefit from our digital learning platform “One Academy”, practice-oriented career models, systematic knowledge exchange and -expansion with experienced colleagues, as well as dedicated promotion programs.
Attractive bonuses & discounts
Benefit from bonuses for special projects, premiums for staff recommendations, and anniversaries, staff discounts for private online shopping, discounted leisure and fitness offerings (EGYM Wellpass) and bike leasing (JobRad).
Work-life balance & health
Among other things, we offer you stress prevention & conflict management trainings, child and elderly care support, health checks and medical check-ups, company pension scheme models & disability insurance models, as well as an ergonomic workplace.
We Are One
Solidarity, trust, and appreciation are the basis for your and our success – and respectful cooperation on equal footing. You will experience this special Spirit from the first day of our cross-departmental Group-Starter Training.
Company Overview
01
4,000 CUSTOMERS
In Germany, Austria, Switzerland, and Poland
02
2,800 COLLEAGUES
Worldwide
03
30 SITES
In your vicinity
04
ACCOLADES
SAP Partner of the year 2021 | Microsoft Partner of the Year 2021 in the category „SAP on Azure“ | Top national employer 2021 in the Fokus Ranking | Top Company 2022
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