Job ID: 21647
We Elevate... You
Join Schindler and help us elevate our world: Use your skills to allow megacities to grow. With our elevators and escalators we keep the urban world moving.
Since 1874 Schindler has been a Citymaker with proud reputation for elevating not only buildings, but the well-being of everyone who lives and works in them. People, passion and innovation are the pillars of our success.
Schindler Ahead – Smart Urban Mobility: Schindler Ahead is the digital portfolio for smart elevators, escalators and moving walks. Designed on the principles of IoT and machine learning, it analyzes cloud-based data to deliver improved uptime, insights and convenience. Digital connectivity allows for better maintenance and management of the equipment, while adding higher levels of comforts for passengers. As we expand our portfolio of smart urban mobility with pioneering solutions, we seek experts and professionals across disciplines to strengthen our global operations. This could be your chance to be part of an innovative team, advance your skills and work on transformative solutions – shaping the future of mobility.
Join us as a
B) Service Technician (CHRBS) SOS Sessions 2020 (Full Time) in Berlin, Germany
We Elevate... Your Responsibilities
* Assure that maintenance meets Area and Company quality standards and meets all contract requirements.
* Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
* Implement EEO/AA requirement consistent with Area and/or State and Federal requirements.
* Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
Implement route management strategy in support of assuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
* Develop spirit of teamwork and dedication to quality improvement among all employees.
* Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
* Maintain and manage pro-active relationships with local IUEC business agent.
* Advise Area management of competitor activity as related to pricing, performance and manpower.
We Elevate... Your Best Self
* Required level of education to perform the essential functions including any specialized education requirements, licenses and/or certificates.
* Must have a minimum high school education. Minimum three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.
* Minimum work experience required including any specific job-related experience and years of experience, which would serve as acceptable pre-requisites.
* Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate well, both verbally and in writing and have proven leadership skills.
* The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized. The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements.
* Must be able to teach the hourly employees the Company's methods of quality, productivity and safety. He/she must be able to persuade the hourly field to follow practices and procedures that will foster teamwork and improve quality and productivity. Field Supt. Must be able to communicate with and influence business agents, inspectors, etc., in resolving disputes. He/she must be able to demonstrate to customers that they are receiving fair value for their expenditures.
We Elevate… You
* An international and diverse work atmosphere
* excellent onboarding and qualification at Technical Training Centers
* Flexible working hours, part time possibilities
* Competitive salary and attractive bonus system
* 30 days vacation
* Individual development plan
* A chance to be part of a growing team and the next success story
Can You Elevate Us?
Contribute to our success and join us in shaping the mobility of tomorrow! We look forward to receive your complete online application including your earliest availability and salary expectations.