Job Description We are on the lookout for a Senior Backend Developer, Python - (CRM) to join the Marketing Retention Team on our journey to always deliver amazing experiences. Join the team driving brand growth and customer engagement across our markets. As part of our Marketing Team, you’ll help develop solutions and tools that build customer loyalty and optimize the effectiveness of our marketing investments. With each project and initiative, you’ll play a key role in creating connections with millions of customers, positioning Delivery Hero as a leader in the market. We seek a dynamic, innovative individual with a solid technical background and a knack for driving results. This role positions you at the forefront of industry-leading CRM best practices. We focus on crafting optimised communication strategies for our global platforms, creating efficient, automated solutions that enable personalised, timely communications, enhancing the customer experience at every interaction. Technical Development for CRM Solutions: Develop and refine our Retention Solutions and Products portfolio, utilising advanced resources such as API integrations, Braze technologies, GCP, and AWS. You'll be responsible for developing solutions like Dynamic Content products, Automated Campaign Composer and Sender, also integrating our product/tools with other services. In-Braze Implementation: Continue the technical development by implementing Dynamic Content campaigns using automation and data languages like Java and Python. Utilise App Scripts and Product APIs to enhance the functionality and efficiency of our CRM solutions. Innovation & Solution Execution: Engage stakeholders to understand business needs and design innovative technical solutions. Oversee the development, launch, and evaluation of CRM campaign capabilities, ensuring alignment with company and Marketing/Product goals. Provide crucial technological inputs and collaborate with various teams to ensure solution feasibility and alignment. Product Partnership: Work closely with the Product team to ensure seamless integration and maintenance of the Braze SDK. A key priority is to reduce silos between departments and align technologies.