JOB DETAILS Role title: Wireless LAN Controller (WLC) Administrator · Aruba WLC Configuration and Management: o Install, configure, and manage Aruba Wireless LAN Controllers (WLC) for both remote and on-premise locations. o Deploy and optimize Aruba wireless networks to support thousands of users, devices, and high traffic loads. o Ensure integration with other networking equipment and systems (e.g., switches, routers, access points). · Network Troubleshooting & Support: o Provide second and third-level support for wireless network-related incidents. o Perform troubleshooting and resolve issues related to wireless network connectivity, performance, and security. o Use Aruba AirWave, ClearPass, and other diagnostic tools for root cause analysis and resolution. o Need to create heat maps for wireless devices · Security & Compliance: o Implement and maintain Aruba wireless security policies and protocols (WPA2/WPA3, 802.1X, etc.). o Collaborate with security teams to ensure network policies meet corporate compliance standards. o Monitor wireless network security, conducting vulnerability assessments and applying best practices to mitigate risks. · Wireless Network Design & Optimization: o Assist in designing wireless network architecture for new projects and expansions. o Conduct site surveys and RF planning to ensure optimal coverage and performance. o Optimize the wireless network, including load balancing, roaming, and client performance improvements. · Firmware & Software Upgrades: o Plan, test, and execute firmware and software upgrades for Aruba WLCs and APs. o Ensure minimal downtime and compatibility with all other network components during upgrades. · Documentation & Reporting: o Maintain up-to-date documentation of all configurations, network topologies, and change requests. o Generate and present regular reports on network performance, usage statistics, and any incidents. · Collaboration & Training: o Work closely with other IT teams (e.g., network, security, and operations) to implement solutions and resolve issues. o Provide training and mentorship to junior engineers and support staff on Aruba WLC technologies. Qualifications: · Experience: o 5-7 years of hands-on experience with Aruba WLCs and wireless network administration. o Proven track record of managing large-scale enterprise wireless networks with Aruba hardware and software. o Strong understanding of Aruba AirWave, ClearPass, and related network management tools. o Experience with site surveys, RF planning, and wireless network optimization. · Technical Skills: o Proficiency with Aruba Networks hardware (WLC, APs, switches) and software (ClearPass, AirWave). o Solid understanding of networking protocols, including DHCP, DNS, SNMP, QoS, VLANs, and routing protocols. o In-depth knowledge of wireless technologies such as 802.11ac/ax, WPA2/WPA3, 802.1X authentication, and RADIUS. o Experience with network security tools and technologies, including VPNs, firewalls, and intrusion detection systems. · Certifications: o Aruba Certified Mobility Associate (ACMA) or higher certification is preferred. o Aruba Certified Mobility Professional (ACMP) certification or equivalent is highly desired. o Cisco or other wireless-related certifications (CCNA, CCNP, CWNP) is a plus. · Soft Skills: o Strong problem-solving and analytical skills. o Excellent communication and teamwork abilities. o Ability to manage multiple tasks and prioritize effectively. o Attention to detail and a commitment to delivering high-quality work. Preferred Qualifications: · Knowledge of network automation and scripting (Python, Ansible, etc.). · Familiarity with advanced Wi-Fi technologies such as mesh networking, roaming, and Wi-Fi 6. · Experience with network monitoring tools like SolarWinds, PRTG, or similar.