Job Description
Overview
We are looking for a change management architect/team lead who can configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, and coordinate the change management process in ERP systems. You will be responsible for providing technical and functional support for SAP Solution Manager related problems, and ensuring the smooth and efficient delivery of changes across the SAP landscape. You will also lead and mentor a global team of two change management consultants and analysts, and maintain relations with 3rd party vendors and other connected systems. You will also be in charge of maintaining the roadmap for ALM, from implementing Charm in 7.2 to future move to Cloud ALM.
Duties
* Responsible for SAP Solution Manager 7.2 and SAP Cloud ALM, with a focus on change management.
* Configure and maintain SAP Solution Manager 7.2 and SAP Cloud ALM, to support the change management processes and workflows.
* Coordinate the change management process in ERP systems, such as change request creation, approval, testing, deployment and documentation.
* Provide technical and functional support for SAP Solution Manager related problems, and troubleshoot any issues or risks.
* Maintain 3rd party vendor relations, and ensure the quality and compliance of the services provided.
* Maintain relations with stakeholders, such as other connected systems, project managers, developers, testers and business users, and communicate and collaborate on the change management objectives, expectations and outcomes.
* Maintain the roadmap for ALM, from implementing Charm in 7.2 to future move to Cloud ALM, and plan and execute the transition activities.
* Lead and mentor a global team of two change management consultants and analysts, and manage their hiring, training, performance evaluation and feedback.
Skills and Experience
* Bachelor's degree in computer science, information systems, engineering or related field.
* At least 5 years of experience in change management for SAP projects, preferably in a lead or senior role.
* Proficient in SAP Solution Manager 7.2 and SAP Cloud ALM, and familiar with other SAP tools and technologies.
* Strong knowledge of the change management best practices and standards, such as ITIL, COBIT, PMBOK, etc.
* Experience in integration between Charm and ServiceNow is preferred.
Additional Information
Renesas is an embedded semiconductor solution provider driven by its Purpose ‘To Make Our Lives Easier.’ As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power.
With a diverse team of over 21,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, ‘To Make Our Lives Easier.’
At Renesas, you can:
* Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things.
* Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure.
* Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day.
Are you ready to own your success and make your mark?
Join Renesas. Let’s Shape the Future together.
Renesas Electronics is an equal opportunity and affirmative action employer, committed to supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement .