As an (Key) Account & Business Development Manager, you will be the strategic partner for assigned Drug Product (DP) customers. You will drive account management, nurture long-term relationships, and identify new business opportunities to achieve sales growth and business success. Join our Business Development Team and contribute to shaping the future of healthcare with Siegfried.
Your role
This role has three key responsibilities: Managing existing Business, Developing New Business with existing customers and engaging with new customers.
You will manage the Existing Business by:
* Spearheading cross-functional teams in negotiating commercial terms, including quality and legal agreements, and preparing relevant reports for budget and forecast analysis.
* Leading communication and negotiations on price adjustments for the assigned DP portfolio.
* Ensuring compliance with agreements with customers and facilitating governance meetings with assigned customers, ensuring compliance with agreements with customers.
* Collaborating with customers on KPI improvement plans, monitoring and reporting on customer KPIs with teams.
* Supporting customer escalation processes and managing related communications.
You will develop New Business with Existing Customers by:
* Identifying new opportunities with assigned Customers with focus on parenterals.
* Developing and negotiating quotations for new projects or services.
* Leading customer visits to showcase Siegfried's capabilities.
* Supporting commercial aspects of Technology Transfer projects and monitoring their progress.
You will engage with New Customers by:
* Assisting in onboarding new customers in coordination with Business Development teams.
* Participating in site visits to demonstrate Siegfried’s expertise and facilities.
Your profile
* 3 - 5 years of prior experience in pharmaceutical account management or business development, with a focus on parenterals and biologics.
* Master or PhD in Pharmacy, Pharmaceutical Engineering, Chemistry, Biology, or Business/Economics.
* Proven ability to lead cross-functional teams in dynamic environments with a strong results orientation, prioritization, and decision-making skills.
* Knowledge of CDMO main contractual terms and understanding of cGMP regulations.
* Willingness to travel up to 20-30% during peak periods, along with proximity to our DP site in Hameln or the willingness to visit it regularly, aligns with the position's requirements.
* Experience with Salesforce or similar CRM platforms is a plus.
* Excellent communication skills in English.
Who we are
The Siegfried Group is a global life science company with a network of 12 sites in Europe, the USA, and Asia. Siegfried offers contract development and manufacturing of active pharmaceutical ingredients, intermediates, and drug products and has sales more than CHF 1.2 billion Swiss Franks. Siegfried Holding AG employs over 3,600 people and is listed on the SIX Swiss Exchange (SIX: SFZN).