At Voncierge, we’re redefining customer service. We believe that exceptional customer service is not just a differentiator, but a fundamental expectation.
We help businesses build meaningful, lasting relationships with their customers by making every interaction smooth, personal, and memorable. Our AI-powered video contact centre solution is built with customer service teams in mind. It promises to boost operational efficiency, all while delivering an exceptional experience for your customers.
To expand our presence in Germany and Europe, we seek a highly motivated and professional individual to represent Voncierge at trade shows, industry events, and networking opportunities. This role requires excellent communication skills, a proactive approach to marketing and sales, and the flexibility to travel within Europe.
Tasks
Main Responsibility: Event Promotion
* Attend trade shows, conferences, and networking events across Europe to represent and promote Voncierge.
* Engage with potential clients, provide product demonstrations, and articulate the value of our solution.
* Collect leads, facilitate initial discussions, and provide feedback to the sales and product teams.
Optional: Marketing & Business Development
* Support localized marketing initiatives to enhance Voncierge’s brand presence in the European market.
* Actively promote Voncierge’s presence on social media.
* Collaborate with the marketing and sales teams to coordinate event logistics and promotional strategies.
* Identify and engage with potential business opportunities, introducing Voncierge to relevant decision-makers.
* Assist in lead nurturing and follow-ups, ensuring smooth handover to the sales team.
* Candidates will receive further compensation for taking on additional duties.
Requirements
* Residency in Germany or another European country with the ability to attend in-person events.
* Flexibility to travel within Europe for trade shows and industry events (travel expenses will be covered).
* Excellent communication and interpersonal skills, with the ability to engage effectively with professionals and potential clients.
* Previous experience in B2B sales, event marketing, or technology/software promotions is highly desirable.
* Fluency in English is required; proficiency in additional European languages (e.g., German, French, or Spanish) is an advantage. Comfortable using digital platforms for lead generation and engagement.
Benefits
* Flexible working hours
* Hybrid work
* Competitive compensation
* Opportunities to network with industry professionals