IT-Support im 2nd Level (m/w/d) | Berlin
Are you passionate about providing top-notch end-user support and solving complex IT challenges? Do you thrive in a fast-paced environment where you can make a real difference? If so, then Hemmersbach has the perfect opportunity for you!
What awaits you:
* Directly impact user satisfaction by providing exceptional 2nd level support
* Dive deep into a diverse range of technical issues, covering both hardware and software
* Become an integral part of our Onsite Support Team in Berlin
* Take ownership of exciting tasks that ignite your passion for IT:
o Installation, configuration, and setup of complex IT systems
o Deployment and maintenance of IT systems (MS Win 10, MS Active Directory, etc.)
o Hardware repairs and 2nd level support tasks using a ticketing system
o Creation of system documentation
What you bring to the table:
* Excellent German skills (C1) and good English skills (B2)
* At least 2 years of professional experience in IT Support
* Experience with ticketing systems, Microsoft environments, and Windows operating systems
* Solid software and hardware knowledge in the Second Level domain
What we offer:
* Competitive salary and benefits package
* Opportunities for professional development and growth
* Dynamic and international work environment
* A chance to work with cutting-edge technologies
* Collaborative and supportive team culture