Job Description
As a Product Manager (m/f/d) at SIXT, you will be creating solutions used globally by millions of users, revolutionizing the way people experience mobility. It is an exciting time at SIXT, as we are reshaping our product experience with the goal to exceed our customers' expectations. To keep the bar high, we are looking for a talented and customer-driven Product Manager to join our growing team! In this role, you will be instrumental in developing our digital products within the Customer Account Management domain. You will oversee a portfolio of strategic initiatives, including the management of core customer data, digital identity verification, the SIXT loyalty program, account creation and login user journeys, data protection, security, and fraud prevention.
YOUR ROLE AT SIXT
* You lead a customer-centric product strategy, roadmap and backlog, ensuring projects inspire customers and achieve business goals.
* You own and drive key features and projects over the full product development cycle: from ideation phase, through design, specification and development and over to the launch and post release analysis
* You collaborate closely with diverse stakeholders to define, build and launch products and features
* You write crystal clear product specs, optimize conversion funnels, and foster a culture of experimentation, encouraging the testing of new ideas and features through rapid prototyping and A/B testing
* You find the most efficient trade-off between high-value solutions for users and the complexity of implementation
* You communicate product plans, benefits, KPIs and results to all stakeholders, including senior leadership, ensuring alignment and buy-in across the organization
YOUR SKILLS MATTER
* Experience You bring product management experience, and are adept in agile methodologies and cross-functional teamwork, with a focus on customer-facing digital products
* Skills You have a keen eye for design, drawing inspiration from industry-leading interfaces and collaborating with design teams to create visually appealing, intuitive, and effective products
* Style of work & mindset You bring a highly organized and structured approach to work, with a positive and hands-on attitude as well as an entrepreneurial mindset that thrives on finding solutions
* Approach You have a strong focus on data-driven and impact-oriented approaches, are comfortable with metrics and KPIs and know how to translate strategy into actions
* Competence You are familiar both with web and app development to an extent where you understand its specific constraints and possibilities and use them to your advantage.
* Knowledge You are knowledgeable about loyalty programs and their role in driving customer retention and engagement, ensuring seamless integration across digital touchpoints.
WHAT WE OFFER
* Work-life balance Enjoy 30 days of vacation and up to 50% remote work, including up to 30 days per year in European countries (EU, CH & UK), as well as flexible working hours
* Office Perks Stay active and healthy with our modern SIXT Gym, and various recreational activities, including a gaming area and the SIXT choir. Plus, enjoy our premium employee restaurant, offering more than just the standard canteen
* Support for Community Engagement Take a day each year to volunteer with the ""Drying Little Tears"" children's aid foundation, an initiative of Regine Sixt
* Great Employee Benefits Benefit from discounts on SIXT rent, share, ride, and SIXT+ services, car leasing offers, and special deals with partners on travel, tech, clothing, and more
* Mobility allowance We support you with a mobility allowance of 20€ per month
* Enhance your future Support with your retirement planning and capital-forming benefits
Additional Information
About the department:
The goal of SIXT's design team is to design experiences that customers love. Our team includes UX Research, UX Writing and UX Design. UX Researchers generate insights into customer needs and help to evaluate new product ideas. UX Writers work closely with Designers to ensure inspiring, concise and consistent copywriting. The biggest group are our UX Designers, working in teams together with Product Management and Engineering to craft seamless and engaging mobility solutions for our customers. These teams create consumer-facing experiences, partner solutions, or tools for our colleagues that enable them to serve our customers better. No matter the team, we always look for creative designers (m/f/d) with a lot of empathy for our customers to join us in India (Bangalore) or Germany.
About us:
We are a leading global mobility service provider with sales of €3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (cab, driver and chauffeur services), SIXT+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At SIXT, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now!