* Understands the requirements of the HR roadmap and works to ensure its delivery
* Builds relationships easily by establishing an understanding of the business set up for each department, having a clear idea on business objectives and how these affect team members
* Works closely on a daily basis with departmental heads to understand operational issues and to anticipate and resolve any issues
* Applies pragmatic solutions and offers innovative ideas to resolve issues
* Guides managers through the HR processes
* Works with the relevant manager(s) to lead on any restructures, insourcing, outsourcing or redundancies
* Works with the line managers to identify training needs for team members
* Builds a succession plan with line managers for each department, identifies gaps or areas of risk to the organisation and provides solutions
* Takes a proactive rather than a reactive approach to their work
* Collaborates with HR team members and seeks specialist advice as needed (payroll, talent acquisition, etc.)
* Remains up to date on legal changes and embeds changes to policy and processes as cascaded from group HR
* Responsible for regularly reviewing the administrative processes and identifying efficiencies and areas for improvement
* Keeps up to date on key changes that may affect HR, understands current trends, best practices and innovations.
* Escalates issues or concerns to the SVP - Group HR Director
* Operates in a confidential, collaborative and consultative manner whilst offering fair challenge, when appropriate to find the right solution
Employee Relations
* Ability to lead and guide on investigations, disciplinary, grievance or capability processes
* Guides managers to effectively manage issues with a view to a quick, pragmatic, and informal resolution
* Is a skilled communicator and can resolve conflict easily
* Is fully familiar with Germany employment legislation and can articulate or interpret legal meanings easily, to managers and employees
* Builds a strong working relationship with the workers council
Recruitment
* Engages with hiring managers to ensure the role has been correctly scoped; reviews the JD and offers suggestions as needed
* Liaises with the Talent Acquisition lead (if appropriate)
* Is familiar with competency-based interviews and selection methods
* Guides, coaches and trains interviewers in how to conduct a professional Global Blue interview
* Ensures that job requisition forms are completed correctly and monitors the progress of open vacancies
On-boarding
* Responsible for ensuring that the on-boarding process has been carried out effectively
* Reviews the output of any vetting or background checking that has been undertaken and takes appropriate action
* Has oversight of all the basic HR processes and ensures that they have been completed properly
* Responsible for ensuring that the HR induction has been undertaken for all new hires and that operational inductions have been set up
* Ensures that probationary periods are monitored
Data and Analytics
* Has a good level of competency and knowledge of Workday
* Runs reports and manipulates data easily through the use of strong Excel skills
* Has the ability to present information in a clear way, extracting data and using it effectively with the end user
* Proactively sets up processes and makes improvements and changes to existing reports so that information is presented correctly
* Uses stats to manage and monitor departmental KPIs and for keeping the SVP HR informed as and when required
* Prepares reports as and when required
Governance
* Responsible for reviewing all relevant policies and procedures on an annual basis
* Regularly audits processes and data (Workday) to ensure accuracy and compliance
* Liaises with the SVP - Group HR Director regarding changes to any policy and procedure and agrees timelines for rollout
* Fully aware of SOX and the HR team's obligations to ensure compliance
* Oversees the preparation of payroll workpapers
* Manages team activities and ensures junior members work within the standard processes
* Leads by example
Off-boarding
* Ensures that exits from the company are carried out in a timely and professional manner
* Conducts exit interviews, shares information with the relevant manager(s) and produces quarterly analysis reports to measure attrition
* Responsible for the timely execution of leavers from the system, providing notification to IT, security and payroll to remove the individual from all systems
Division of Work
* Operational HR – 60%
* Administrative HR – 20%
* Global Implementation HR – 10%
Main KPIs
* ER cases
* Measurement of monthly attrition
* Management of vacancies
* Audits – 100% accuracy for SOX, Workday data, GDPR, etc.
* Skilled communicator
* Completer / finisher
Skills
* Strong Workday knowledge
* Proficient in PowerPoint, Excel and Word
* Fluent in German and English
* Effective manager of time and priorities
* Excellent knowledge of Germany employment legislation
* Proven coaching, mentoring skills
Qualifications and Education Requirements
* A minimum of 4 years plus working as a HR Generalist / HRBP
* Bachelor's degree (preferably in Human Resources)
Please note that job descriptions are subject to change and the above is a reflection of the core responsibilities. JD’s will be reviewed on a regular basis to ensure they remain current.
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