In this role, you will execute a systematic process of discovering, analyzing and providing solutions that support business goals and strategic objectives. You will be the single point of continuity between the business and Enterprise Learning. You will manage multiple complex projects at one time. As part of our team, you will find exciting challenges and get opportunities to grow your career. You will coordinate and oversee the training program for new associates within their assigned business unit. Acting as Academy Training Lead you will also be responsible for developing and maintaining instructor-led content (in partnership with the business unit), delivering instructor-led (virtual and/or onsite) functional, technical, and or/soft skill training for all German locations. This role also partners with the business units in evaluating effectiveness of the Academy program and evaluating overall performance of Academy participants.
Responsibilities:
Build and cultivate relationships with business partners and key stakeholders
Propose effective learning interventions to enhance clients and associates' performance and business results in line with business unit strategies and goals.
Gather and analyze data, reports findings and communicate suggested actions on a continuous basis.
Develop the business case for adding to the learning portfolios and champion initiatives from discovery through evaluation
Advocate on behalf of the business for Enterprise Learning services ensuring that Enterprise Learning strategies, goals and priorities are in alignment.
Identify and define success measures for training interventions
Create training plans for the business, leveraging learning assets from the Learning Centers of Expertise
Be in charge of the training catalogue offer for clients and associates
Partner with other learning teams to introduce new learning programs to support the ongoing professional development of ADP associates
Provide project and executive level reporting, project and program communication plans, meeting agendas and summaries.
Manage complex multi-business unit programs
Regularly update business on learning opportunities and services available through Enterprise Learning, Global Talent & Learning, Sales Learning and other ADP organizations ADP Employer Services GmbH
Collaborates with Operations leaders to understand Service hiring calendar and identify participants for Service Academy cohorts
Tracks individual progress and reports results to ESI Academy Lead and Operations hiring manager
Gathers and consolidates information on associate business transition readiness
Gathers feedback and communicates suggestions for changes to Academy course content to ESI Academy Lead
Training of Academy Trainers, Onboarding Buddies (Mentors) on program content, facilitation skills and mentoring skills
Minimum Qualifications
Education – bachelor’s degree with major area of concentration in Training, Education, Human Resource, Business, other related fields.
Experience – Five years’ experience in learning and/or human performance improvement projects
Other Skills and Abilities - Bilingual language skills are a plus, German preferred
Required Skills/Abilities:
Sound understanding in learning instructional design, delivery, and evaluation for audiences at all levels.
Proven track record for planning, executing, and closing projects
Ability to interface with and present to all levels of the organization
Ability to manage across formal organizational lines
Proven ability to analyze and summarize complex data to drive business decisions
Collaborative approach to work
Englisch fluently