Job Summary We are currently searching for customer service representatives (m/f/d) with Spanish for our project Raisin in Berlin YOUR TASKS: You advise our spanish speaking customers via phone and email and increase customer satisfaction by solving requests promptly and competently Building rapport with new and existing customers, giving the best possible customer experience Demonstrating a keen attention to detail Working effectively as part of an international team Adhering to company principles and values at all times WE OFFER: Fixed salary of €2080 / month gross Performance bonus of up to €250 / month Various options for contracts – 30 to 40 hours a week Job demands Monday to Friday from 08:00 AM to 6:00 PM – no weekends 27 days holiday leave You will take part in a professional, paid training prior to starting your work Permanent employment We offer you opportunities for advancement within the company or project Employees benefit If you are interested in increasing your German skills, you can take part in optional German language classes YOU OFFER: Fluency in spanish (native) and English Commercial and technical affinity regarding the internet and phone calls Previous customer service experience preferable Ability to work on owns initiative You enjoy learning and adopt knowledge easily You are empathetic and socially competent You can work from our office in Berlin We are looking forward to your application People from various backgrounds are welcome at Foundever ™ About Foundever ™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for 750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.