2nd Level IT Support Mitarbeiter (m/w/d) Are you passionate about IT and eager to make a real difference? Join Hemmersbach, one of the fastest-growing IT service providers worldwide! We're seeking a dedicated 2nd Level IT Support Technician to wow our users in Neuhausen auf den Fildern. What to Expect: Be the go-to person for all technical inquiries and issues, providing top-notch support. Install, maintain, and troubleshoot IT systems, including MS Win 10 and MS Active Directory. Take charge of hardware/software installation, network configuration, and actively participate in IT projects (rollouts, migrations, hands & eyes support). Analyze, document, and resolve system and application errors effectively.What You Bring: Proven experience in 2nd Level IT Support. Ideally, knowledge of Apple Devices (i OS). Strong software and hardware troubleshooting skills. Experience in a Microsoft environment. Excellent communication skills in fluent German and good English for daily use.What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. Dynamic and international work environment. A chance to work with cutting-edge technology. A supportive and collaborative team atmosphere.