The Cloud People, is a Full ServiceNow Lifecycle Partner that is growing rapidly in Europe, US and Brazil. For our office in Germany (Leinfelden-Echterdingen) we are looking for a Senior Solution Architect to join our team.
We are looking for candidates that can;
* Advise companies on their path to digital transformation with ServiceNow
* Is the customer contact person whenever established business processes need to be changed or automated
* Take responsibility for the functional and technical processing of the projects
* Support the customer in the formulation of requirements and convert them into high level and low level specifications.
* Support the development team in the implementation of requirements and act as a moderator between all parties involved throughout the entire development process.
* Lead expert meetings and moderate workshops
* Document the project process and carry out port mortems at the end of the project
Typical traits of our ServiceNow Solution Architects:
* At least three years of experience as a solution architect with ServiceNow projects
* In-depth knowledge of ServiceNow
* Extensive experience with the automation of processes in the areas of incident management, change management, customer, service management, IT operations management and others
* Experienced and trustworthy in customer interaction
* Team player who is willing to take responsibility and lead a project team
* ITIL 4 certification
* ServiceNow certifications
* Fluent in German and English
We provide
* Competitive compensation
* Generous benefits
* Professional atmosphere in a talented team
* Collaborative and inclusive work environment
* Opportunity to grow your professional career
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