Position
“Whatever you do — for work or pleasure — do it with passion! Live with passion!” Christian Dior
Christian Dior Couture offers more than a beautiful brand to our clients; We invite them to be part of the heritage, to share our passion for luxury and to be part of the Dior family. We look for the same desire in our employees, to have enthusiasm and passion about being part of the House of Dior.
Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable Growth & Success where we shape the future of our Talents in a Positive, Authentic & Generous environment. We bloom & deliver Excellence with Passion, Determination, Courage & Optimism to offer Meaningful & Daring codes.
For our Head Office in Munich we are looking for an E-Commerce Intern with passion and drive. As a member of our team, you are responsible for excellent customer care and service quality according to our current standards. You are the ambassador of the Maison Christian Dior and make every customer feel welcomed and cherished on an exclusive level.
1. Implement and optimize daily site merchandising updates based on key launches, inventory, marketing calendar and overall Merchandising Guidelines in close collaboration with HQ E-Commerce team
2. Optimize on-site search results based on weekly performance trends
3. Review and validate translations for all digital touchpoints (Newsletter, Homepage, Paid Search & Social)
4. Monitor product sales performance and support with reporting and analysis of all main KPIs
5. Define the newsletter and performance marketing product selection based on the specific communication needs and categories performances
6. Support the marketing team with local retail events for E-Commerce customers
7. Continuously monitor & report site bugs related to product and content displayed
8. Perform competition watch on latest trends and best practices from E-Commerce competitors
9. Participation in the preparation of presentations on an ad hoc basis
Profile
10. University student in the Business field or similar
11. First significant experience ideally in E-Commerce or Digital Marketing
12. Fluent in German and English - another language on top is a plus
13. Proficient in Excel and PowerPoint
14. An analytical mindset and strong organization skills in combination with an interest in digital trends
15. Knowledge of the E-Commerce/digital/analytics KPIs and tools (Google Analytics) is a plus
Additional information
The opportunity to join the LVMH Group (Louis Vuitton Moët Hennessy), the world leader in high-quality and luxury products. We are working in an international environment with passionate people and amazing development opportunities – as we follow the lifelong learning approach.
Working at Dior is not only about entering the world of exclusive luxury, it also offers lovely benefits.
16. Lunch benefit of 100€ net per month
17. Public transportation support of 100€ net per month
18. Additional day off on birthday
19. Access to Corporate Benefits
20. Family Atmosphere & Flat Hierarchies
21. Opportunities for further training and development
22. Career opportunities withing the LVMH Group
We are already looking forward to receiving your application!