Paymenttools is on a mission to transform the payment landscape for retailers in Europe. With more than 4,4 billion visitors per year in our more than 15,000 REWE Group stores and travel agencies in 21 countries we know exactly what consumers and merchants need when exchanging goods for money. We strongly believe in making payments seamless and invisible, linking them with value added services within the framework of a reliable identity service. Our mantra: wesolvepayn. We blend cutting-edge technology with stringent security to protect sensitive payment data while nurturing innovation in a cloud-native tech environment. We are looking for a dedicated working student (m/f/d) to support our IT department in the areas of IT helpdesk, onboarding and offboarding as well as IT purchasing. You will take on recurring tasks in day-to-day business so that our team can concentrate more on strategic IT topics. As the work will be carried out on site in Cologne, we can unfortunately only consider applications from the greater Cologne area. Your Tasks You are an important part of our IT processes, handle enquiries and problems efficiently and keep our documentation in Confluence up to date at all times. You will solve technical challenges with confidence, ensure sustainable solutions and take on the maintenance and management of a wide range of data. You ensure smooth IT onboarding by carefully preparing and configuring the IT equipment, maintaining checklists and supporting new employees on their first day - this is how we offer an all-round successful onboarding experience. You coordinate IT offboarding, check returned hardware, document the return and ensure proper inventory and storage. You are (co-)responsible for IT purchasing and ordering, carrying out targeted orders and keeping an eye on costs. You will also manage invoices and incoming goods in close coordination with the accounting department and ensure that our IT stock is kept in an organised manner. Your Experience You are deepening your knowledge in an ongoing degree program in Computer Science, Business Informatics or a related subject and are willing to think outside the box IT administration is not just buzzwords for you You are familiar with Windows and macOS as well as common SaaS applications (such as Google, Slack, Jira, Confluence, Asana etc.) and can handle them effortlessly You are as structured, reliable and flexible enough to find new solutions independently You are a real co-creator are keen to understand and further develop technical processes Very good German and English language skills are required Initial experience in IT support is an advantage Your b enefits: Deutschland ticket, subsidized subscription Discounts on travel, fashion, technology, and more through our corporate benefits REWE discount card for discounts for REWE group retailers JobRad, affordable bicycle leasing Company pension plan Insurance Services Perks of working with us: Flexible working hours and hybrid working in agreement Language courses (English and German) Responsibility from day one Work with modern and agile software such as Google Workspace, Slack, Asana, Jira, Lattice, Miro and Confluence Company events including Hackathons and Company Days (ask us more about these) We look forward to getting to know you. Even if you feel that you don't fulfil all the requirements, but the position still appeals to you and you would like to work with us, please get in touch We would be delighted to hear from you. We strongly encourage applicants from groups that are currently underrepresented in the tech industry. We value all types of backgrounds and CVs.