Deployment, configuration, and operation of our software solution Shiftconnector (Plant Process Management Tool) for renowned global players in the chemical and pharmaceutical industries* Execution of rollouts and challenging update projects, maintenance and monitoring of our customer installations in cloud as well as on-premise environments* Commissioning and configuration of interfaces (Interfaces/API)* Conducting acceptance tests, project and solution documentation* Participation in projects and partial project responsibility* Handling and coordination of complex support cases for technical issues on the 2nd/3rd level until final resolution; Business Informatics, Operations, IT Specialist System Administration/Application Development), ideally with experience in cloud technology* Solid knowledge in the administration of web applications, databases, and server operating systems, especially with common cloud providers (AWS, Azure, GCP) and/or Microsoft Windows Server, IIS, and SQL* Prior knowledge in handling interfaces/REST APIs* You work quality-oriented, are a team player, and take on complex tasks independently* Fluent communication in German and English with customers is not a problem for you; Industry knowledge in the pharmaceutical or chemical industry is advantageous* Great working environment with fantastic colleagues* Attractive compensation* Diverse opportunities for personal development* Freedom to make a difference with responsibility and dedication* Modern, new office in the heart of Bad Säckingen with a first-class, ergonomic workspace, height-adjustable desks, the latest hardware, air-conditioned offices with a rooftop terrace, and free employee parking* Regular team events such as billiards and game nights, hiking, BBQ events, and annual celebrations* Flexible home office arrangements (after intensive on-site onboarding)* Relocation support for moving to the Bad Säckingen/Southern Germany region* Plenty of coffee, fruit, and snacks in our kitchen* Delicious free lunches from local restaurants