Our client is seeking a detail-oriented and proactive Senior Administrative Officer to manage billing, office operations, and administrative support.
This role supports our growing Luxembourg office and ensures smooth daily operations.
Client Details
For more than a decade, our client has grown from a development-focused start-up to a thriving business selling innovative software solutions to the online sports betting industry.
Description
As Senior Administrative Officer, you will have the following responsibilities:
Billing & Invoicing:
* Handle the full accounts payable process, including controlling and recording incoming invoices, monitoring payment due dates, and ensuring timely reconciliation with bank statements.
* Assist with accounts receivable by preparing client invoices, communicating directly with clients to ensure prompt payments, and generating detailed financial reports.
* Record revenue accurately and manage foreign exchange rate information for international transactions.
* Ensure the smooth operation of financial processes with a focus on accuracy and timeliness.
Customer Management:
* Conduct thorough KYC processes for new and existing clients, ensuring compliance with regulatory requirements.
* Maintain up-to-date and accurate customer information, supporting a seamless client experience.
* Act as the primary point of contact for customer queries related to account setup, billing issues, and compliance documentation.
* Support the legal team with contract management and ensure all client records are meticulously organized.
Other Duties:
* Provide regular reporting, support specific projects, and act as a backup for the direct supervisor.
* Arrange travel for staff, manage expense claims, and organize company participation in industry fairs.
* Oversee office correspondence, supplies, equipment, and compliance with health and safety standards.
Profile
Qualities of a successful Senior Administrative Officer :
* Degree in business administration or a related field
* About 5 years of experience in a multicultural environment
* Strong analytical and problem-solving skills, good time management and organizational skills
* Be able to work independently and collaboratively as a team member
* Fluent in English. Additional languages as French, German would be an asset
Job Offer
What you will receive in return:
* A role within a stable and supportive company with a strong future outlook.
* The opportunity to work in a multicultural environment with low turnover and supportive management.
* Flexibility in work arrangements, including potential part-time options.
The office is located between Cloche d'Or and Cessange area.