Group Leader (m/f/d) IT Support
Spay Full-time
Welcome on board
The SCHOTTEL Group, headquartered in Spay/Rhine, employs around 1500 people in various areas of mechanical and plant engineering, including SCHOTTEL GmbH with around 700 employees. The company is one of the global market leaders in the field of marine propulsion and has been inspiring people with its precision, meticulousness and passion for over 100 years. It develops and produces at the Dörth and Wismar sites, and sales are handled by 14 international subsidiaries.
We are looking for a Group Manager (m/f/d) IT Support for our IT department to start as soon as possible.
There's plenty to do on board:
* Technical and organizational management of IT support including process optimization
* Ensuring the processing and resolution of support requests, faults and tickets
* Responsibility for the client lifecycle, including procurement, installation, operation and disposal of IT equipment
* Coordination of the administration of printing systems and their functions (e.g. print servers, printer drivers, scan and fax solutions)
* Planning, implementation and management of IT projects in the support environment
* Implementation of security measures in accordance with security concepts and regular system optimization
* Advice and training for users and support in the use of IT systems
* Management, motivation and further development of the IT support team
Your qualifications take us further:
* Successfully completed IT-oriented training or a degree in computer science, business informatics or similar
* Several years of professional experience in IT support and initial management experience
* Sound knowledge in processing support requests and analyzing IT problems
* Experience in client management and software packaging
* Strong communication skills, analytical thinking and an independent, solution-oriented way of working
* Knowledge of ITIL or comparable frameworks is an advantage
More than just the hire:
* Work culture: Friendly working atmosphere and open-minded, supportive cooperation, family friendliness
* Attractive salary package: Collective wage agreement for the metal and electrical industry, company pension scheme and other social benefits
* Balance: 30 vacation days, various special exemptions, flexible working hours in the form of flexitime between 06:00 and 20:00 with a 5-day week in the office or mobile working (up to 2 days per week), up to 20 days of compensatory time off per year possible
* Induction: Individual and structured induction phase for the best possible start with mentor and onboarding events, probationary period mid-term interview
* Further training: We offer you a long-term perspective for your personal and professional development through internal and external training opportunities and regular employee appraisals
* Mobility: Free employee parking spaces for bicycles and cars and good public transport connections
* Health: Ergonomic workstations, subsidies for e.g. visual aids, discounted meals from the canteen and company health management, fruit basket, job bike
* Events: summer parties, Christmas parties, team events, monthly barbecue
* Other: Corporate benefits, collaboration with the Koblenz Alliance for Families, participation in the B2Run
Boost for careers schottel.de
Have we piqued your interest? Then we look forward to getting to know you.
Isabelle Grandmontagne
Senior Personnel Officer
2628-61-223