Responsibilities
1. Supervise team activities and performance
2. Collect and report performance metrics
3. Develop team and team members
4. Identify opportunities for process improvement
5. Assign and supervise project work
WE VALUE
6. Previous industry experience
7. Excellent communication skills
8. Demonstrated ability to influence at varying levels across the organization
9. Demonstrated ability to operate independently
10. Ability to use experience to appropriately apply the established standards
11. Demonstrated ability to effective manage a team
12. Previous customer service experience