About Operating like a members club for non-members, Denizen House at Artol is a neighbourhood service centre, combining the best of coworking, café, concierge & meeting lounge, including: ● Concierge (post, package and dry-cleaning pick-up & drop-off) ● Touchdown work & lounge space ● Fixed desks ● Unlimited, self-serve beverages ● Grab & go meals refrigerator essentials ● Evening events Denizen Spaces is a digital marketplace that curates and activates vacant office spaces (Think AirBnB for WorkSpace). It connects people looking for flexible work or event spaces with local businesses that want to offer their temporarily unused spaces and welcome new faces. Denizen adds a unique layer of hospitality and service on top of the spaces provided. Job Scope This role will be a blend of guest relations, concierge, host and event/meeting operations, with the aim of helping our daily visitors, members and corporate clients to have a productive working day, whether that be from their nearby home or office, the Denizen House or a Denizen Space. The Community Associate will be based at the Denizen House and will be frequently on the move in the Neighbourhood to service Denizen Spaces. Responsibilities Welcome and show round new prospective Denizens (Members) Sign-up and onboard new Denizens Provide Food & Beverage Service within the Denizen House Provide Concierge & Host Service within the Denizen House Set-up, close-down & active running of Meetings & Events within a Denizen Space Engage with Denizens (Members) to understand their daily challenges and how the Denizen Hub and its range of products and services can simplify their lives Support Denizen Partners to effectively plan and activate their time spent at the Denizen Hub (Event, Class and Treatment Providers) Monitoring Member satisfaction (Active Feedback collection) Responding to Member requests via Denizen App, Email, Slack The Ideal Candidate Loves people, coffee and delivering great service Has first experience in a Hospitality, Sales, Event or Customer Service setting Is motivated to bring 365 day hospitality to life in a modern, urban setting in Berlin Speaks English & German (ideally as of B2 level in both languages) Your Benefits 25 Days Holiday (based on a 5 day workweek) Unlimited Coffee & Tea Staff Discounts on Member Events & Activities Be part of a growing company that defines a new category of space To Apply If you would be interested in applying for the position, please use the "Apply Now" button. As a new start-up, Denizen is committed to finding innovative ways to develop its cultural and brand values. It's this kind of thinking that creates a unique work environment by rewarding talent, celebrating diversity and encouraging forward thinking. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status or any other characteristic protected by applicable law.