We are looking for a dedicated Order Fulfillment Consultant (m/f/d) for our team in Rosenheim! Are you ready for an exciting challenge in an innovative, global company? As an Order Fulfillment Consultant at Steelcase, you will actively shape the future of the workplace. Use your expertise to delight our customers from order entry to delivery and continuously improve our processes.
Who you are:
* Completed commercial training
* Initial professional experience in customer service is advantageous
* Strong customer and service orientation
* Very good German language skills and good English skills, both written and spoken
* Proficient in MS Office, basic SAP knowledge is an advantage
Desired skills and experience:
* Strong presentation and communication skills
* "Hands-on" mentality and ability to work independently
* High comprehension ability and process understanding
* Experience in using CRM systems such as Salesforce
What we offer:
* Generous vacation package, including 30 days of annual leave and additional special leave for important life events
* Competitive compensation and benefits, including a company pension scheme
* Health and wellness initiatives, including subsidized meals and fitness programs
* Work-life balance support, such as flexible working arrangements and family-friendly policies
* Professional development opportunities and a collaborative work environment
* Additional perks like travel insurance, employee discount programs, and referral bonuses
What you will do:
* Comprehensive support of our specialist trade partners and direct customers
* Coordination and prioritization of various customer requirements
* Optimization of internal order processing procedures
* Close collaboration with other departments to improve customer service
Who We Are:
Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens.
Why People Choose to Work with Us:
At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.
Our Approach to Hybrid Work: At Steelcase, we have always believed that the office is our best place to work. Our workplace is designed to foster collaboration and engagement, providing employees with a space to do meaningful work that drives results. Levels of flexibility vary by role and team, and employees and their leader need to align on expectations of flexibility.
What Matters to Us:
More than qualifications, we’re looking for talent and potential. We are proud to have a diverse and inclusive workforce, and we're always looking to improve our global community. We value applicants who are comfortable interacting with people different from themselves, building mutual respect and positive relationships. We invite people from all backgrounds and genders to apply. If we can make the application process easier through accommodation, please email us at myhr@steelcase.com.
Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. We are proud to be recognized for our inclusive workforce by the Corporate Equality Index for the past nine years.
If you’re interested in Steelcase, but this isn’t the right time or role, join our Talent Community to be updated on future openings in your area(s) of expertise.
#entry_level #LI-Hybrid
#Administrative
#Analyst
#Customer_Service_Distribution
#Engineering
#General_Business
#Manufacturing
#Purchasing
#Production
#Supply_Chain
#Training