Patrique Mercier Recruitment is excited to present a fantastic opportunity for a German Speaking Customer Support representative to work in Greece, complete with a fully paid relocation package. This role gives individuals the chance to experience Greek culture while providing exceptional support to German-speaking customers. As part of your responsibilities, you'll assist clients with their inquiries and ensure they receive top-notch service. If you are fluent in German and looking for an adventurous career change, we encourage you to apply!
Responsibilities
* Provide high-quality customer support through various channels including phone, email, and chat.
* Assist customers with inquiries related to products and services, offering effective solutions.
* Manage and resolve customer complaints with professionalism and attention to detail.
* Educate customers about our offerings and guide them in their decision-making process.
* Accurately document customer interactions for service improvements and quality assurance.
* Work collaboratively with team members to enhance customer experiences.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving skills with a commitment to providing outstanding customer satisfaction.
* Willingness to relocate to Greece and embrace new cultural experiences.
* A positive attitude and ability to work effectively in a team.
* Familiarity with customer service software is advantageous.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )