Enterprise Service Manager, Industry Leader Financial Services, Professional Services EMEA
Job ID: 2861098 | AWS EMEA SARL (Germany Branch)
As a Senior Enterprise Service Manager (ESM) with the AWS Professional Services team, you will build and consolidate the commercial relationship with large global organizations in the Financial Services Industry. You will collaborate with customer account teams and AWS partners to identify, develop, and execute customer consulting engagements. As a Trusted Advisor for our largest and most committed customers, you will support business development and build strong relationships, oversee the delivery, and manage programs for a portfolio of projects in those accounts.
The Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Do you have experience delivering large IT solutions in an agile environment - plan, organize, and manage all phases of a project lifecycle to ensure successful delivery on a scale?
Come build the future with us.
Key Job Responsibilities
We are seeking outcome-driven and customer-focused experts who are passionate about:
1. Establishing and maintaining strong relationships with C-level executives, technical stakeholders, and line-of-business users in FSI accounts to understand their business challenges and identify opportunities for cloud adoption.
2. Building and leading virtually a team of FSI (Financial Services Industry) specialists across EMEA countries to drive adoption of cloud solutions in the financial services sector.
3. Developing and executing go-to-market strategies to sell industry-specific cloud solutions to FSI customers, focusing on key verticals such as banking, insurance, and capital markets.
4. Collaborating with internal stakeholders, including product management, engineering, and marketing teams, to develop and deliver compelling value propositions and solutions tailored to the unique needs of FSI customers.
5. Driving revenue growth and market share in the FSI segment by leveraging the team's expertise and industry knowledge to create and close new business opportunities.
6. Providing leadership, guidance, and mentorship to the FSI team, fostering a culture of innovation, customer-centricity, and continuous learning.
About the Team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest-growing small- and mid-market accounts to enterprise-level customers including the public sector.
BASIC QUALIFICATIONS
1. A bachelor’s degree or 10+ years of relevant professional experience.
2. 10+ years of experience working in the industry, or consulting to the industry as a partner/director within a Professional Services organization.
3. 5+ years of experience working within the Financial Services industry ecosystem including trends, value drivers, and other factors forcing accelerated transformation of the industry at-scale.
4. Demonstrated ability in selling and delivering professional services.
5. 10+ years of experience leading IT operations, cloud computing, IT strategy, business architecture, or enterprise architecture.
PREFERRED QUALIFICATIONS
1. Industry thought leadership on digital end-to-end enterprise transformation in the Financial Services industry.
2. Experience with partner/vendor organizations, associations, trade groups.
3. Enterprise Architecture experience or tangible experience with data center operations and public cloud providers.
4. Experience in an IT strategy & enterprise architecture role that is focused on public cloud or experience leading a cloud migration initiative as an AWS customer or consulting with a customer in their own IT transformation.
5. Experience creating and executing organizational change management strategies as part of a larger transformation.
6. Experience selling and delivering billable professional services.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
Posted: December 18, 2024 (Updated about 11 hours ago)
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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