Creating passion: your responsibilities - Definition of a clear vision for the CRM ecosystem in terms of technology and architecture - Verification and preparation of requirements and development of development-related solution concepts with a focus on CRM - Documentation of the system architecture for the global CRM system - Technical guidance for product owners - Close collaboration and coordination in a cross-functional team from business and IT - Ensuring smooth integration of the CRM tool into the LH system landscape with regard to interfaces, as well as technology and security standards Contributing your strengths: your qualifications - Successfully completed studies in computer science, business informatics or a comparable degree program or comparable qualifications - Several years of professional experience in a similar position - Comprehensive technical expertise in the area of Business Solutions, in particular CRM, as well as in the design of architectures - Knowledge and experience in the field of requirements engineering, ideally in an agile environment - High customer and service orientation as well as enthusiasm for digitalization, new technologies and process design - Very good knowledge of CRM and BI solutions - Very good written and spoken German and English skills Our commitment to you: your benefits A challenging and interesting range of activities awaits you at Liebherr in an internationally successful Group. We offer you a secure job with the social contributions of a modern organisation and pay a performance-based salary. Profit from these benefits: - Attractive remuneration and social benefits - Flexible and hybrid working - Space for creative working - Company pension scheme - Crisis-proof workplace - Individual development and training opportunities - Employee benefits & discounts - Bicycle leasing through salary conversion - Healthy & regional catering in the company restaurant - Company health management - EGYM Wellpass Das Unternehmen Die Liebherr-IT Services GmbH mit Sitz in Oberopfingen bei Kirchdorf an der Iller erarbeitet IT-Lösungen für die gesamte Firmengruppe, koordiniert die standortübergreifenden IT-Anwendungen und berät die Gesellschaften der gesamten Firmengruppe in IT-Fragen.