Join our team as Subject Matter Expert - SHAPE (SAP S4/HANA) DEU-Heidenheim - fixed-term- We are seeking a dynamic Subject Matter Expert for our SHAPE team, focusing on SAP S4/HANA implementation. This individual will play a pivotal role in ensuring service performance across sales, customer service and logistics, while also sharing in-depth knowledge and maintaining our solution architecture documentation. Benefits: Stable and continuously growing, international company with over 200 years of history To support your Work-Life-Balance, we offer you flexible working conditions, e.g. flexitime or mobile working on a daily basis, as well as attractive ways of combining work and family life, e.g. parent-child workroom Attractive salary with special annual payments 30 days paid leave per year, plus special leave for exceptional life events A secure job with a permanent contract A great working atmosphere in a friendly and motivated team Company pension plan with attractive employer contribution incl. matching model for deferred compensation Various employee offers e.g. Corporate Benefits platform and various health and fitness offers, e.g. yoga during lunch break, cooperation with fitness studios, company doctor, massage offers HARTMANN JobRad Leasing Well-developed infrastructure e.g. canteen, café bar, parking bays, well-equipped workspaces Feedback conversations and resulting training opportunities as well as diverse development opportunities Your area of responsibility: Guarantee optimal service performance across sales, customer service and logistics for SAP S4/HANA implementation Design, deliver, and maintain work stream outcomes and solution architecture documentation Execute tasks as assigned by stream leads, program, and project managers Collaborate and transfer specific expertise, making comprehensive contributions to the project by disseminating knowledge Offer specialized knowledge and counsel to team members and engage in regular communication across organizational units Identify and communicate potential risks and issues to relevant stream leads and project managers, ensuring standard implementation according to project plans Facilitating the preparation and training for SAP S/4 Hana business processes, as well as coordinating and conducting tests with key users, end-users and during test phases Offer functional expertise in administrative processes, identify and map necessary information and define reporting and interface requirements What we look for: University or Engineering degree with a minimum of 5 years of experience in project management, process management or customer services. Alternatively, an apprenticeship complemented by relevant work experience is welcomed In-depth knowledge in order management, CRM and sales support processes Project experience in the Sales or SCM domain (CRM, ERP, Solutions) Excellent communication and presentation skills, capable of engaging with various stakeholder levels Ability to motivate and engage, as well as transfer specialized know-how to various target groups, tailoring the approach to meet diverse stakeholder needs A pragmatic, hands-on mentality; results-oriented with a structured approach to tasks Proficiency in SAP ERP, CRM, EDI, and related systems Minimum of 5 years of experience in SCM, Customer Service, Commercial Excellence, or Solution Management Fluency in both German and English If you are interested in this position please send your application via our online portal to Karolin Junker.