Job Description
At METRO, we operate in a dynamic digital ecosystem in which resilience is of great importance. We are looking for an IT Resilience & Business Continuity Manager to strengthen our business continuity, disaster recovery (BC/DR), and IT resilience strategies to protect our key services and restrict disruptions in our business across the world.
As our IT Resilience & Business Continuity Manager, you would be responsible for designing and managing a comprehensive continuity and disaster recovery system to put METRO's IT and business processes in a state of readiness in anticipation of potential disruptions.
Your tasks:
* Develop and maintain METRO’s Business Continuity & IT Disaster Recovery (BC/DR) strategy, ensuring compliance with e.g. ISO 22301, ITIL, and other industry standards.
* Lead IT resilience planning, including backup strategies, crisis simulations, and recovery drills.
* Enforce and improve IT service continuity management (ITSCM) and Business Continuity Management (BCM) policies.
* Collaborate with IT, security, and business leaders to integrate resilience into IT architecture and operations.
* Regularly test disaster recovery and business continuity plans through tabletop exercises and real-world simulations.
* Prepare and present reports, metrics, and recommendations to senior management to facilitate informed decision-making.
* Keep METRO ahead of emerging threats, regulations, and industry best practices in IT resilience.
Qualifications
* 7+ years of IT business continuity, resilience, or disaster recovery experience.
* Strong knowledge of ISO 22301, ITIL Continuity of Service, NIST, and resilience frameworks for business operations.
* Proven history of developing, testing, and refining BC/DR plans in a large enterprise setup.
* Familiarity with security groups, IT infrastructure, and cloud providers to carry out resilience strategies.
* Strong project management skills to handle continuity programs in geographically distributed teams.
* Certifications such as CBCP, ISO 22301 Lead Implementer, ITIL Service Continuity, or CISSP would be useful.
* Excellent communication and stakeholder management.
* Fluency in English is required.
Additional Information
* To be part of a fast-growing international team that has significant scaling ambitions across multiple markets.
* Work-Life Balance: Trusted working hours, 30 days of vacation and home office options.
* Further training: A comprehensive further training offer over an own training team.
* Well-being: Health programs, a free fitness studio on our campus and regular employee events.
* Comfort: Very good public transport connections and free parking spaces. A canteens with a varied selection of meals and discounts in our stores and at many partner companies.