Patrique Mercier Recruitment is excited to present a unique opportunity for a German Speaking Customer Support representative to work in Greece, with a fully paid relocation package. This role is ideal for individuals looking to experience the vibrant culture and beautiful landscapes of Greece while contributing to a dynamic customer support team. You will be responsible for providing exceptional service to German-speaking customers, handling inquiries, and ensuring a positive customer experience. If you are fluent in German and ready for a new adventure, we invite you to apply!
Responsibilities
* Deliver excellent customer support through various channels, including phone, email, and chat.
* Assist customers with inquiries regarding products and services.
* Address and resolve customer complaints promptly and professionally.
* Guide customers through processes and educate them about service offerings.
* Document customer interactions accurately for quality assurance and service improvement.
* Work collaboratively with team members to enhance the overall customer experience.
Requirements
* Fluency in German (both spoken and written) is required.
* Strong communication and interpersonal skills.
* Previous experience in customer service or support roles is preferred.
* Excellent problem-solving abilities with a commitment to customer satisfaction.
* Willingness to relocate to Greece and embrace a new cultural experience.
* A positive attitude and a team-oriented mindset.
* Familiarity with customer service software is a plus.
Benefits
* Private Health Insurance
* Training & Development
* Performance Bonus
* 2 Extra Salaries Per Year
* Fully Paid Training
* Great Salary
* Fully Paid Relocation Package ( flight, transfer and hotel )