Description Your Responsibilities Ensure 24/7 operation of the global TeamViewer platform with 99,99% availability Lead a team of System and Date Base Engineers who work together in a DevOps team with developers and Site Reliability Engineers from the R&D department Ensure implementation of IT Security and system hardening requirements on the systems Analyse, improve and develop global system performance, resource usage, monitoring capabilities, fault tolerance and provider costs Manage service providers, control SLA reporting and foster the partnership with the major suppliers Participate in RFP processes in case of supplier changes / new tenders Contribute to the long-term strategic evolution of the TeamViewer platform What we offer “If I were CEO, I would…” Say what you’re thinking We live an open-door policy through which our managing directors are always open to feedback and suggestions Make yourself at home We don’t have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program Our colleagues come from over 60 countries and we celebrate diversity with internal language courses Work and pleasure are close together at TeamViewer. Look forward to company celebrations, quarterly team events and other monthly events What you bring University degree in Computer Science or relevant experience in the IT field People management skills and experience in a Team Lead function (min 3 years) is required Prior experience preferably as an IT Project Manager or Infrastructure / Operations Team lead in a medium-size or larger organization Proven Scrum and DevOps experience Familiarity with CSP offerings (AWS, Azure) Understanding of IT infrastructure architecture, network fundamentals, Windows and Linux servers, MS SQL databases ITIL foundation certification Proven track record working within a multi-disciplinary environment and collaborating with wide range of stakeholders Fluency in German and English is mandatory