Description We are looking for a talented Administrative Assistant to join our team specializing in Service for our Customer Service in Herten, Nordrhein-Westfalen, Germany. In this role, you will make an impact in the following ways: Create Customer Quotations, Orders, and Returns: Efficiently manage the creation and processing of customer quotations, orders, and returns. Support Customer Claim Documentation: Assist in the documentation and processing of customer claims to ensure timely resolution. Support Daily Business of Service Organization: Provide essential support to the daily operations of the service organization. Accurate Financial Documentation: Prepare and submit documentation for payments to ensure vendors, suppliers, and other third parties are paid accurately and on time, maintaining good relationships. Contribute to Business Improvement: Participate in business improvement assignments and projects to contribute to the team's success and drive continuous improvement. Perform Routine Administrative Activities: Carry out other routine administrative activities as needed to ensure the department runs smoothly and efficiently, supporting overall organizational goals. Responsibilities To be successful in this role you will need the following: Communicates Effectively: Develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus: Build strong customer relationships and deliver customer-centric solutions. Ensures Accountability: Hold self and others accountable to meet commitments. Plans and Aligns: Plan and prioritize work to meet commitments aligned with organizational goals. Qualifications Education/ Experience: Successfull performed Commercial Apprenticeship. MS Office Knowledge. ERP expierience (preffered Oracle). English and German Language knowledge required.