Informations générales Entité CACEIS est la filiale d'asset servicing des groupes Crédit Agricole et Santander, dédiée aux sociétés de gestion, compagnies d'assurance, fonds de pension, banques, fonds de private equity et real estate, brokers et grandes entreprises. Présent en Europe, en Amérique du Nord, en Amérique du Sud et en Asie, CACEIS propose une gamme complète de produits et services : exécution, compensation, change, prêt-emprunt de titres, conservation d'actifs, banque dépositaire et administration de fonds, agent de transfert, support à la distribution des fonds, solutions de Middle-Office et services aux émetteurs. Avec 7 000 collaborateurs et un large portefeuille de clients, CACEIS est un leader européen de l'Asset Servicing et compte parmi les principaux acteurs mondiaux. En agissant chaque jour dans l'intérêt de la société, nous sommes un groupe engagé en faveur des diversités et de l'inclusion et plaçons l'humain au cœur de toutes nos transformations. Tous nos postes sont ouverts aux personnes en situation de handicap. Référence 2025-98001 Date de parution 26/03/2025 Type de métier Types de métiers Crédit Agricole S.A. - Gestion des opérations Intitulé du poste VIE - Transaction Management Analyst H/F/D Type de contrat VIE Durée (en mois) 24 Date prévue de prise de fonction 01/09/2025 Poste avec management Non Missions The VIE contract in short: According Business France's eligibility conditions, the Volontariat International en Entreprise (VIE) is an assignment in a French company operating overseas for professionals between the age of 18 and 28 who are European Economic Area nationals (EU Norway, Iceland und Liechtenstein). For further information about the eligibility conditions to this programme, we invite you to go to Business France website. PLEASE NOTE: your application must be submitted in English to be considered by our non-French speaking teams. The team and missions: Part of the Banking Services & Operations department, the Transaction Management team is responsible for the efficient and accurate execution of securities transactions. Our clients include investment companies, asset managers, and institutional investors. We ensure timely processing of trades, reconciliations, and reporting, maintaining service quality through detailed transaction monitoring and proactive issue resolution. We act as the primary point of contact for transaction-related inquiries and escalations, coordinating with internal departments to resolve any discrepancies. We are also tasked with maintaining comprehensive transaction records and contributing to process improvements that support the strategic growth of our client relationships. You can expect an experienced, well-rehearsed team and a multifaceted area of responsibility in a pleasant, familiar environment. From enrichment and adaptation of customer transactions to continuous process improvements and the assumption of special tasks to support the team leader and the experts in the team. In this context, your main missions will be: Support in day-to-day business to ensure smooth processing of customer transactions; Independent development and implementation of solutions for process optimization and quality management; Participation in tests and preparation of integration tests as well as the definition of test cases; Analysis and troubleshooting of complex billing-specific problems; Contact person for customers and colleagues from process-related units; Support of the team leader and experts in the team; Creation and compliance with service level agreements and business controls. Benefits: CACEIS Bank Germany Branch offers to its VIEs the following benefits: Paid German courses Home office allowance Reduction on the Deutschland ticket Access to a lot of gym clubs with reduced prices (EGYM Well Pass) 6 weeks of vacation per year Flexible working hours International work environment Zone géographique Europe, Allemagne Ville München Critères candidat Niveau d'études minimum Bac 5 / M2 et plus Formation / Spécialisation Degree in Business Administration / Business Economics (favorably focus on banking/capital markets or banking experience) Niveau d'expérience minimum 0 - 2 ans Expérience A first experience in Project Management and/or Process Management is an advantage. Compétences recherchées Hard Skills: Understanding of the financial industry acquired thanks to a first working experience in the sector (internship, apprenticeship or first job) Soft Skills: Excellent verbal and written expression – service orientated High degree of independence and engagement Team-oriented, secure and convincing manner Goal oriented and commitment to structured work methodology Flexibility and self-organized in dealing with new tasks High quality awareness, analytical Outils informatiques Profound knowledge in Word, Excel and Power Point Langues Very good knowledge of German and English (spoken and written)