Take off with us!
We offer exciting projects at our renowned customer Airbus Operations and we are looking for a motivated employee for the position "Customer Order Spezialist (m/f/d)".
Your tasks:
1. Responsibility for order processing, administration and management of material orders received from customers (airlines, maintenance and repair organizations (MROs), brokers and others)
2. Facilitates material stock dispatch from global resources (warehouses, suppliers, vendors, etc.)
3. Charged with material sourcing from Satair procurement and other business partners which includes constant monitoring and escalation
4. Develops solutions and takes decisions to ensure on-time material delivery to meet customer expectations
5. Clarifies spares technical queries utilizing technical documentation and/or liaises withtechnical and engineering departments
6. Provides consistently high quality responses to all customer related requests for all materials and related services to ensure the highest possible customer satisfaction
7. Organize and conduct regular account meetings with customers, internal stakeholders, Satair Account Directors, Airbus Customer Support Directors, Airbus Field Service Representatives and others, to share information and keep a global view on your customers’ activity
Your profile:
8. Completed studies in the field of Supply Chain/ logistics and Business economics
9. Completed training as an industrial mechanic with further training as a technician or business administrator
10. More than two years of professional experience in the field of scheduling/material procurement, customer service and logistics
11. Good knowledge of SAP
12. Basic knowledge of project management
13. Business fluent in English
14. An English CV is required
We offer you:
15. Permanent employment contract
16. Perspective to be taken over at our customer
17. Salaries above the general pay scale and incentive compensations (bonus)
18. Equal pay model
19. Company pension scheme with employer subsidy
20. Well-directed training and further education opportunities
21. Employee recommendation program with attractive compensations (bonus)
22. Individual and local support and advice
23. Travel allowance
24. Assumption of costs for work cloth and health examinations
25. fleixible working hours and partly home office
26. Innovative and leading companies like Airbus Operations, Airbus Aerostructures, Airbus Defence & Space, Premium Aerotec, Airbus Helicopters and the aerospace supply industry