Position: Engagement Manager (all genders)
Possible Salary Range: 120.000€ - 200.000€* OTE (75/25) + Benefits
Sector: Automotive/Manufacturing
Location: Baden Württemberg
Language: English (C1+), C1+ German is an added bonus!
*heavily depends on one's experience/ my market estimate
Key Responsibilities:
* Market Development: Encourage clients to provide industry-wide references to support revenue growth and maximize return on investment in key events.
* Customer Prospecting: Facilitate client introductions and provide customer context to help expand service lines within accounts.
* Opportunity Identification & Qualification: Identify and navigate business opportunities within accounts to drive revenue growth and market share expansion.
* Proposal Development: Assemble pursuit teams across business units and partners, position teams effectively, coach pursuit members, and drive competitive pricing strategies to secure deals.
* Proposal Negotiation & Closure: Lead discussions, drive consensus, and articulate business value to win deals at an optimal premium.
* Contracting & Master Service Agreements (MSA): Act as an escalation point and assist in swift contract closures while maintaining acceptable levels of risk.
* Account Planning & Review: Develop and execute account growth plans, relationship strategies, and market share analysis, conducting periodic reviews with leadership.
* Account Mining: Build and strengthen client relationships by identifying key contacts, setting up meetings, and effectively positioning the organization as a trusted partner.
* Account Operations: Oversee contract sign-offs, payment follow-ups, and customer satisfaction tracking to ensure smooth operations and minimize revenue leakage.
* Relationship Management: Handle client escalations, set expectations, facilitate key meetings, and create engagement strategies for mutual business growth.
* Mergers & Acquisitions: Provide account-specific competitor analysis and opportunity assessments to support business case validation.
* People Management: Mentor account teams, collaborate with senior managers, and provide development feedback to enhance engagement performance.
* Organizational Initiatives: Lead internal and external initiatives to drive growth, learning opportunities, and customer satisfaction improvements.
Required Skills & Competencies:
* 8+ years' experience in IT services as a consultant
* Industry expert knowledge in either automotive or manufacturing in Germany
* The right to work and live in Germany without visa support
* C1+ English fluency (C1+ German is a bonus!)
* Previous/current responsibility of a portfolio worth 15M€+
* Strong communication and consultative skills with the ability to build compelling business cases.
* Conflict resolution and consensus-building capabilities across internal and external stakeholders.
* Strong problem-solving, negotiation, and commercial acumen.
* Ability to navigate organizational and client political landscapes effectively.
* Leadership, presentation, and relationship-building skills (a good sense of humor is a plus).
Personal Attributes:
* Analytical mindset with strong problem-solving abilities.
* High initiative, adaptability, and flexibility in dynamic environments.
* Strong customer orientation and commitment to delivering quality outcomes.
* Excellent verbal and written communication skills.
This role offers the opportunity to drive strategic account growth, foster client relationships, and contribute to a dynamic and evolving industry landscape. If you thrive in a fast-paced environment and have a passion for client engagement and business expansion, this position could be the right fit for you!
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