IT employee 2nd level support (m/f/d) - hybrid working (remote & presence)
Do you combine motivation with expertise and are you a technical expert (m/f/d) in IT issues? Are you looking for a new challenge in your professional life and shine with personality and passion for your job? We at DIS AG are looking for you as an expert (m/f/d) for 2nd level support for one of our client companies in the Karlsruhe area! The position is to be filled in direct placement.
These are your main areas of activity
* Classify and systematically process requests forwarded by 1st level support
* Work closely with colleagues from 1st level support and 3rd level support
* Receiving, recording and resolving fault reports
* Informing customers about solutions by telephone or in writing
* Further training of colleagues in first level support
What you bring with you
* Completed IT training, e.g. IT specialist for system integration or comparable experience
* Professional experience in IT support is an advantage
* Confident and experienced handling of the common MS Office applications
* Good knowledge of the installation and support of end devices and printers, ideally also with Active Directory and Azure AD
* Very good written and spoken communication skills
Prospects
* Permanent employment contract
* Attractive salary package
* 30 days annual leave
* Flexible working / home office
* Ergonomic, modern workplace
... and much more!
With us, your career path becomes a personal walk of fame - we offer you exciting prospects in the areas of assistance & secretarial services. Click on "Apply directly" now!
Your contact
Mrs. Janin Fuchs
it-karlsruhe@dis-ag.com
DIS AG
IT
Spring Street 10
76131 Karlsruhe
Phone +49 0721 9335841
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