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ARHS Group - Part of Accenture is looking for an experienced Backup & Storage Team Leader (M/F) to join our team at the client site, a European Institution in Luxembourg. As a Backup & Storage Team Leader, you will work in a dynamic team to maintain the overall backup infrastructure of the customer.
Key responsibilities:
* Lead a team of 10+ engineers, ensuring alignment with organizational objectives while promoting a collaborative and high-performing team environment
* Serve as the primary point of contact for your team, acting as a bridge between upper management and team members to provide regular updates and resolve escalations
* Oversee the planning, execution, and delivery of storage-related services, maintaining high standards of quality and timeliness
* Set-up and maintain Storage devices’ definitions and policies
* Set-up and maintain Backup tool and corresponding application’s modules definitions and policies
* Monitoring of the Backup and Storage infrastructures
* Incident follow-up and resolution (SMT)
* Generate reports on the overall status of the services’ infrastructure
* Cooperate with customers and providers through ticketing and emails systems to solve inter-team or inter-providers problems
Your profile:
* You have at least 3 to 6 years of experience in Backup & Storage domain within a large environment
* You have an university degree or equivalent level through experience and professional training
* Good knowledge in some of the following tools is required:
o Commvault and its associated management tools
o Brocade and storage Hitachi and its associated management tools
o NetApp ONTAP storage arrays (AFFxxxx) and StorageGrid (SG6xxx) and its associated management tools
o DELL EMC Isilon/PowerScale and its associated management tools
o S3 protocol/Object Storage knowledge – preferably on Cloudian and/or Storage Grid
* Familiar with Agile or Scrum methodologies
* Proven leadership experience, including managing technical teams and mentoring team members to achieve their full potential
* Excellent organizational and project management skills, with the ability to prioritize, delegate, and balance team workloads effectively
* Fluency in English is required