Are you ready to elevate your career in the dynamic world of logistics and supply chain management? Join our valued partner, a leading player in the industry, as a Customer Service Representative. This role is a perfect fit for someone with strong operational and customer service skills and a passion for ensuring seamless supply chain operations.
Why Join Us?
* Growth-Oriented Environment: Collaborate with top professionals in supply chain management.
* Competitive Compensation: Enjoy a base salary with a 5% corporate target bonus.
* Make an Impact: Be at the heart of coordinating logistics and building customer relationships.
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Your Role at a Glance
As a Customer Service Representative, you will serve as a critical link in our supply chain and logistics operations, ensuring accurate order management and timely deliveries. You’ll coordinate with internal teams, vendors, and logistics partners to meet customer needs efficiently and professionally.
Key Responsibilities:
* Manage the entire order lifecycle, from confirmation to delivery and invoicing.
* Coordinate closely with logistics providers and ensure smooth shipment processes.
* Maintain stock disposition and provide warehouse instructions to meet customer requirements.
* Monitor and update the ERP system to ensure accuracy in orders, shipments, and inventory.
* Collaborate with procurement and demand planning teams to maintain material and packaging stock levels.
* Oversee the inbound process, including supplier shipments and warehouse entries.
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What We’re Looking For
We seek a proactive professional who thrives in a fast-paced logistics environment and has:
* Experience in logistics, supply chain, or customer service roles.
* Proficiency in logistics tools and ERP systems (e.g., SAP, SAGE, TMS tools).
* Strong command of English; German fluency is a plus.
* Exceptional communication and problem-solving skills.
* Advanced MS Excel skills and comfort with technology.
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Ready to Take the Next Step?
M2TALENTS is committed to connecting top talent with outstanding career opportunities. We partner with employers who share our dedication to fostering diverse, inclusive, and supportive workplaces. This role is being recruited on behalf of our valued partner, ensuring a confidential and seamless application process.
Click on Apply Now to take the first step toward your next great opportunity!