Role OverviewThis is an excellent opportunity to manage and nurture the relationship with one of Ascent’s largest customers. With approximately 50 colleagues working across multiple contracts in Germany and the UK, this partnership has thrived for over 15 years.Our customer is a top player in the Re-Insurance field. The global enterprise landscape at the customer is broad and complex, and we work with many internal stakeholders. We work with different divisions of the business, where we are seen as a domain expert with deep experience and process knowledge.Ascent has spent many years developing an outstanding reputation for architectural leadership and quality delivery and as we grow our portfolio and capabilities we are actively looking to increase our diversity of services and value for our customer architecturally led business with real credibility and experience in this field in the founder team. Led by one of Ascent’s acquired business founders, The account is grounded in strong architectural practice and business process application engineering. The new account director role has a fantastic opportunity to work with one of the Ascent senior leaders and founders to further develop the customer’s technology services, commercials and value.Accountabilities include:Complete accountability for the entire customerrelationship (strategy, opportunities, communication, quality of delivery, commercial success and management).Development of relationships with all stakeholders around the Group, discussing the BU KPI impact of Ascent’s value propositions.Customerstrategy, account plan and commercial development of the accountOverall project success, service delivery assurance and contractual accountability.Revenue and gross margin earned on the account, opportunity pipeline and medium-term growth of the accountPlanning and budgeting cycle alignment with multiple customer budget-holders and delivery of the annual plan.Interviewing, onboarding, oversight and leadership of all teams and colleagues working on the customer account.Create and manage pre-contract teams of SMEs to provide compelling customer technical solution propositions, and support delivery team handovers or ongoing interaction.Identifying and developing opportunities in all divisions of the customer and subsidiaries or subdivisions..Contribute to Ascent’s insurance sector offerings and capabilities with insurance domain expertise, market intelligence and content.Collaborate with account managers of other insurance clients to identify and leverage synergies and value sharing. This includes forward-looking definition of necessary skills and offerings for the industry sector.Skills and experience requiredProven experience leading an enterprise account in technology services.Proven experience leading and developing C-Level relationships.Proven strategic development of a major / large scale customer across multiple projects and programmes.Strong analysis and interpretation skills as well as structured preparation of information.Broad knowledge of insurance and reinsurance topics and trends.Capabilities and StrengthsStrong commercial acumen and sense of responsibility.Leadership and gravitasGood communicator to multiple stakeholders, with a talent to simplify layers of technology and benefits to suit your audience.Passion for delivery of high-quality customer experienceBright and creative thinkerAbout UsAscent is a design-led data, software and cloud business that specialises in AI and advanced analytics.We’re on a mission to help our customers do something new, or do something better.We design, build and run data and AI-driven solutions, products and experiences on Azure. Our pan-European community of engineers, architects, data scientists and digital consultants empowerscustomers to take on challenges and opportunities,delivering change and scale with less friction and more certainty.We work with three of the world’s largest reinsurers and the majority of our customers operate in heavily regulated industries like pharmaceutical development, healthcare, financial services and automotive.Ascent is headquartered in the UK and home to technology specialists across key European locations, including Germany, Austria, Switzerland, Portugal, Malta and Bulgaria.Working at AscentAt Ascent, we believe in fostering a vibrant office community where collaboration thrives and connections flourish. With our hybrid approach, we prioritize hiring individuals who reside in close proximity to our offices. Our aim is to cultivate a positive atmosphere and sense of belonging by facilitating easy access to the office.We also value diversity and recognize the unique perspectives each individual brings to our team. Join us in shaping a workplace where proximity enhances collaboration while inclusivity strengthens our community.Your development and learning will be taken seriously, and we'll support your professional development with training and certification, with regular feedback and review. It is a fun, supportive and modern workplace where we really live by our company values of Empathy, Energy and Audacity! Ascent also offers a variety of benefits in each of our countries. We also promote well-being and provide access to Well Being Coaches.Ascent is an equal opportunities employer. We take intentional steps to ensure inclusion and belonging are something real here, not just something we talk about. No person will be treated less favourably because of their gender, pregnancy, and maternity status, marital or civil partnership status, sexual orientation, race, nationality, ethnic origin, age, religion or belief, or disability status. If you require any reasonable accommodation, please let us know when you apply. If you have any questions contact our Talent Acquisition team on ta.admin@ascent.io. #J-18808-Ljbffr