What You Will DoAs an Senior Operational Excellence Director, you will be part of the EMEA Systems (Installation) Functional team and report directly into the Senior Director for EMEA Systems, supporting the Business Units across the EMEA region. You will lead the Operation Excellence Office, working with the respective Business Units and other functions, in the implementation of strategic initiatives to support Revenue Growth, Margins Expansion, Cash Improvement, Service Linkage, risk management and project management capability.How You Will Do ItDevelop, manage coordination and implementation of designated performance improvement initiatives and process standardization programs, to drive profitability and operational excellence within the System (Installation) Function.Track and drive key metrics and KPIs, identifying trends, risks, and improvement opportunities across the region and ensure appropriate improvement actions are in place.Support improvements in Field Capabilities by developing and maintaining a continuous improvement culture within operational delivery teams, focus on installation to drive efficiency, productivity, Growth and Profitability.Manage the Installation Excellence Risk and Escalation Process on major projects, to ensure all internal stakeholders are suitably engaged, risks our identified and appropriate mitigation actions are in place reduce/offset Risk.Work alongside other departments, including the operational businesses, Service department and Function, L&D, Commercial, Finance, Legal, Procurement, Pricing, etc. in the coordination, implementation, and delivery of strategic initiatives.Work in accordance with company procedures to effectively monitor and control risk within our contract agreements in line with corporate governance.Lead Lesson Learnt Process across EMEA, ensure lesson learnt reviews are completed where required and that historic project data analytic reviews are utilised to identify poor performance trends, develop improvements actions and ensure these are dissemination across the region; ensuring that best practice is exercised.Support tracking and management of the contingency values within the Backlog to ensure optimum utilisation.Support and drive the development and usage of ‘self-serve data analytics’ and process automation.Implement and manage the Installation Excellence auditing process for compliance and quality including but not limited to: the Bid Review process, the Handover Process between the Sales and Execution departments, Backlog review process among others.Strategic ObjectivesExecuted Gross Margin improvementRevenue GrowthCash flow improvementReduce Risk within WIHIncrease Service LinkageProcess ComplianceCustomer SatisfactionWhat We Are Looking For:Required Minimum of 7 years’ experience in a leadership or operations management role ideally in a construction, building services or related sectorPrevious change management experience across a multi-national organisationExperience of managing/working with a wide variety of stakeholdersAn ability to influence and gain credibility quickly across a diverse businessAbility to work across and progress multiple projects/initiatives simultaneouslyGood analytical, intellectual and problem solving skills, using data to find issues and solutionsEfficiency in managing priorities and adapting quickly to changeGood collaborating and influencing skillsStrong Project management skillsPerformance driven with strong performance management to drive continuous improvement, taking the initiative and resolving problems encounteredPreferredQualification/s in Project Management (PMP, APM, Prince 2, or equivalent) desirableAddittional language to English beneficial#LI-DD1