CARGO TRAFFIC OFFICER (m/f/d) at THAI CARGO
Thai Airways International PCL, Thailand's multi-award-winning airline and founding member of Star Alliance offers 21 weekly non-stop flights from Germany to Thailand. Since 1960, Thai Airways has been offering excellent service and unique hospitality in line with the corporate philosophy "smooth as silk".
To support our cargo team in Munich, we are looking for dedicated Cargo Traffic Officer in full-time (39 hrs/week).
Main duties
• Reservation duties for all type of cargo shipments
• Responding to emails/SITA messages from TG cargo colleagues system wide
• Customer service and handling of various customer relation matters
• Administrative support, e.g. requesting AWB stock via FRA
• Inside sales support
• Export flight planning
• Service cargo shipments and support of all WIP shipments
• Coordination with ground handler at MUC
• Coordination with trucking companies for RFS into and out of MUC
• Cargo security compliance
• Tracing support for import & export irreg shipments
• Import handling and reporting possible irregs to relevant functions
• Screen all flights for space control
• ULD control
• Insert monthly pre-bookings from regular cargo agents into CHORUS
• Updating the various queue's within CHORUS
• Keeping control of the warehouse inventory
• Update net rates via shipment verification system
• Preparing various statistics
• Supporting claim handling
• Responding to inquiries from FRA regarding service provider invoices
Required experience
* At least 2 years of experience in cargo handling
* Good MS Office skills
* Must be fluent in German and English written and spoken
* Excellent customer service skills
* Must be flexible to work shifts and weekends
Please send your application in English to michael.leusenthin@thaiairways.de