Our client, a reputable Managed Service Provider (MSP) serving the public and private sector, offers Cyber Security solutions and was voted Microsoft Partner of the Year!
They are currently seeking a permanent Service Delivery Manager to join their team.
If you are interested in this opportunity, we encourage you to apply today!
Responsibilities:
* Oversee service management
* Maintain client relationships
* Escalation Management
* Manage resources
* Continual Service Improvement
* Handle financial management
Required Skills/Experience:
* ITIL certification
* Experience in service management
* Background in working with MSPs
* Supplier management skills
* Good technical understanding - LAN, WAN, Cloud, etc.
* 5+ years of service management experience
Benefits:
* Health insurance
* Annual Leave
* Pension
* Unlimited Holiday
Salary:
* £65,000 per annum
#J-18808-Ljbffr