As a member of our sea freight import team, you are part of the most successful sea freight product in our company. We manage sea freight imports from the supplier to the end customer and maintain very close cooperation with our customers. The logistics industry is currently very challenging, as it is everywhere - but with us you will find a team that sticks together and masters the challenges together. Our more than 75 operational colleagues at our locations in Hamburg and Bremen are looking forward to you becoming a member of our Hellmann family.
Location: Industriestrasse, Hamburg | Reference no.: | Type of employment: Permanent Your tasks:
1. You are responsible for the conscientious processing of customer orders (FCL and LCL)
2. You take over the close support and cooperation with our customers
3. You will ensure trusting communication with our overseas offices, shipping companies, port operations and other companies involved in transportation
4. You take care of the organization of on-carriage transports including the coordination and monitoring of delivery dates
5. You take care of customs clearance (customs clearance or NCTS-T1 preparation)
6. You take care of shipment tracking and the setting of tracking events
7. You are responsible for the conscientious handling of customer complaints and claims processes
Your profile:
8. You have successfully completed your training in the field of forwarding/logistics
9. You have gained initial professional experience in the field of sea freight import
10. You are comfortable working with MS Office
11. You love working in a team and have a high customer orientation
12. Your way of working is proactive and solution-oriented
13. Fluent German and a good command of English round off your profile
Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We look forward to hearing from you!
Your top benefits:
14. Hellmann Spirit: "You" culture throughout the company, regular team and company events, birthday lottery ticket from the German TV lottery
15. Work-life integration: 38 hours/week, working time account, flexible working hours
16. Additional financial benefits: Vacation and Christmas bonus, company pension scheme and capital-forming benefits, up to €1, net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture
17. Health & well-being: Company fitness via Hansefit, mobile massage during working hours, mental health and health coaching, daily changing and varied dishes in our canteen
18. Family: days off to care for relatives and for special events
19. Professional & personal development: Newcomer Days, further education and training opportunities through our Academy, digital learning platform
20. Mobility: Subsidy for the Deutschlandticket, mobility allowance, free parking spaces, free use of e-charging stations
21. Equipment: Laptop and cell phone