We are looking for individuals who want to join our Team at Spangdahlem Air Base !
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JOB OPENING
* Title: Patient Liaison Officer
* Location: Wittlich, Trier and Spangdahlem, Germany
* Start Date: Immediately
* Job Type: Part-Time and Full-Time
SUMMARY
Patient Liaison services are required for eligible healthcare beneficiaries as scheduled by the Government for the 52nd Medical Squadron/Spangdahlem Air Base. The PL coordinates support with the International SOS (ISOS) Near Patient Team and provides assistance and information regarding Host Nation Facility (HNF) care and programs to beneficiaries hospitalized in host nation medical facilities. Liaisons between the direct care facilities, host-nation facilities, and other services as required. Provides coordination, communication of care, and necessary logistical arrangements with commanders, medical professionals, wing agencies, and family members upon notification of beneficiaries hospitalized in host nation facilities.
QUALIFICATIONS
* Must have the ability to read, speak, and write English and German languages at a proficiency Level 3 (fluent).
* Be able to provide a significant service as a translator between German healthcare providers and American medical healthcare beneficiaries.
* Knowledge of medical terminology is preferred.
* Knowledge of telephone etiquette, office management methods, excellent communications, and customer service skills, strong organizational background, and computer operations including Microsoft Windows and spreadsheet-type applications.
* Shall maintain an understanding/knowledge of both HIPAA and German privacy laws concerning health care.
RESPONSIBILITIES include, but are not limited to:
* Visits shall be conducted during regular duty hours on the day of admission or, if admitted after duty hours, on the following duty day. The Patient Liaison shall visit patients hospitalized in host nation facilities within a 45-mile radius of Spangdahlem AB including but not limited to Marienhausklinik (Bitburg), Verbundkrankenhaus (Wittlich), Krankenhaus der Barmherigen Brueder (Trier), and Klinikum Mutterhaus der Borromaerrinnen (Trier).
* Assures the patient has an understanding of diagnosis, treatment, and reason for admission.
* Newborn Admissions: Provides parents with “In-processing your Newborn” package and assists parents with paperwork/application for Birth Certificate.
* Deaths: Provides guidance and/or assistance with death notification and coordination with City Hall.
* Dispositions: Ensures patient has the necessary prescription(s). Reinforces/reminds patients to take discharge notes to TRICARE.
* Patient Visits: Visits all inpatients at Host Nation Facilities (HNFs) at least once per duty day or more frequently as necessary.
* Tricare Operations & Patient Administration: Provides inpatients with admission packages and surveys as appropriate.
* Records: Responsible for creating, maintaining, and disposing of only those Government-required records that are specifically required.
* Communication: Establishes and maintains rapport with appropriate MTF staff and International SOS.
* Host Nation Communication/Translation: Coordinates between the SGH, PCMs, International SOS, and German providers.
* Patient Translation Services: Provides verbal interpretation for patients needing urgent evaluations at Host Nation Emergency Rooms.
* External Translation Services: Escorts and interprets during VIP tours at local civilian hospitals.
* Information Systems: Maintains and operates computer systems including word processing and database management.
* Data Management: Compiles information for a number of inpatient and outpatient visits.
* Patient Management: Provides patients routine information concerning the German/Dutch health care system.
The salary range for the full-time (40 hours per week) will be 36.400 - 39.600 Euro per year.
APPLICATION PROCESS
For more information, go to our website. Upload your resume directly at .
DOCPER/SOFA/Logistical Support Status
This position is not eligible for support under the NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.
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French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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