About the opportunity Join our Complaint Management & Prevention (CMP) team as a “ Working Student ”. You will be working alongside the German team inside of the CMP department assisting with a variety of tasks. CMP is working with almost every department within N26. That’s why it’s a good place to get to know N26 as a whole in a short period of time. In this role, you will: Performing usual administrative tasks in backoffice Registering the new incoming complaints from authorities and lawyers Assisting specialists with research needed for answering complaints Communication with different stakeholders from different departments while doing research Assisting in additional tasks as specified by your line manager Supporting at teamwide projects What you need to be successful: Background Currently enrolled in a Bachelor’s or Master’s program in Business, Law, Economics, etc. Ideally, already gained first working experience (preferably in the area of banking / financial services or consulting) Skills Strong interpersonal, analytical and problem solving skills German (fluent), English (mandatory, fluent), Spanish or French as a bonus Organizational and communication skills Desire to optimize processes and workflows Team player who likes to work in a highly motivated team and with a high degree of autonomy Ability to quickly understand new and complex topics Willingness to go the extra mile to get ideas and find solutions proactively Traits: Actively help yourself (and others) to be successful Continuously learn and challenge the status quo Give and receive open, direct and timely feedback What’s in it for you: Accelerate your career growth by joining one of Europe’s most talked about disruptors. Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation. Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in-office presence. As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members. Additional day of annual leave for each year of service. A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses. Who we are N26 has reimagined banking for today’s digital world. Technology and design empower everything we do and it’s how we are building the global banking platform the world loves to use. We've eliminated physical branches, paperwork, and hidden fees for an elegant digital experience and supreme savings. Giving people the power to live and bank their way is what gets us out of bed in the morning and inspires the work that we do. We are headquartered in Berlin with offices in multiple cities across Europe, including Vienna and Barcelona, and a 1,500-strong team of more than 80 nationalities. Sounds good? Apply now for this position. Equal Opportunities: We recognize that our strength lies in our people and the varied perspectives they bring to our workforce. We strive to build talented and diverse teams to drive our business success and empower our people to reach their full potential. We genuinely welcome and encourage applications from people of all backgrounds, cultures, genders, sexual orientations, abilities, neurodiversities, and ages. We're committed to creating an inclusive workspace where everyone feels valued and respected, free from harassment and discrimination. If there's anything you need to make the application process work for you, please let us know by reaching out to candidate.expn26.com. Visit our website to learn more about Diversity, Equity, & Inclusion at N26.