Location : Malta (On-Site) Employment type : Full-time Language Requirements : German C2 and English B2 Position : German Speaking Airline Support Agent Description : Are you passionate about helping others and ready to take your career to new heights? We are looking for enthusiastic German Speaking Airline Support Agents to join a leading team in the airline industry. In this role, you will assist customers with a variety of queries related to airline services, providing exceptional support via phone, social media, chat, and email. Purpose of the Role : As a German Speaking Airline Support Agent, you will be responsible for ensuring customers have a smooth and positive experience by answering their questions, resolving issues, and providing helpful solutions. This is an ideal opportunity for those seeking stability, professional growth, and a dynamic work environment. Key Responsibilities : Assist customers with queries related to airline services via multiple communication channels. Provide accurate and efficient solutions to customers’ inquiries. Maintain a positive and professional attitude when dealing with customer requests. Collaborate with team members to improve service quality and share knowledge. Requirements : Native level of German (C2) and fluent in English (B2). Excellent communication, writing, and listening skills. A proactive attitude and ability to work independently. Computer literacy (ECDL certification is a plus). Prior experience in customer service is required. Availability to work on a rotating schedule from Monday to Sunday. Why You’ll Love It Here : Full-time position with career progression opportunities. Comprehensive training to help you succeed in your role. Health insurance after 6 months of employment. Mobile schemes and gym packages to promote work-life balance. On-site canteen serving healthy and affordable meals. Monthly events and incentives to reward performance. Free on-site parking and staff discounts at over 50 local businesses. A supportive, multicultural work environment offering ongoing personal and professional development. This is your opportunity to join a growing international team and be part of an exciting journey in the airline industry. If you’re looking for a stable, rewarding role with room to grow, this is the job for you Please upload your CV in English, don't miss this opportunity and apply now