Revolutionizing the funeral industry means blazing new trails, creating new ideas, developing strong relationships, preserving legacies, and compassionately caring for Families. With over 200 locations across the country, Foundation Partners Group is continuing to expand our reach, but we only do this with exceptional team members ready to embrace the future of the funeral industry.
Our Team Members are vital to the health of our funeral homes, and we value the insight, ideas, and passion they bring every day to compassionately care for our Families. FPG is transforming the funeral industry one life, one family, and one community at a time. Join us as we revolutionize the funeral industry across the nation.
We currently have an opening for a Funeral Director at Willwerscheid in, MN. The Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.
Overview and Responsibilities:
1. Presents every client family with all service and merchandise options – Every Family, Every Option, Every Time
2. Contributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client files
3. Acts to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisor
4. Carries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planning
5. Oversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the location
6. Communicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectations
7. Works on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residence
8. Transfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the family
9. Meets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest quality
10. Utilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversation
11. Completes tasks and details resulting from the arrangement conference
12. Ensures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulations
13. Conducts and attends funeral services regularly, leading all post-service follow-ups as needed
14. Collects funds at the time of arrangement conferences
Requirements & Qualifications:
15. High school diploma or equivalent
16. Valid state-issued funeral director license (as per state licensing requirement)
17. Completed mortuary school
18. Minimum one year of experience in customer service and the funeral industry is preferred
19. Experience in making an initial transfer of decedent and funeral arrangement, and decedent care
20. Ability to keep licenses and continued education requirements current and in good standing
21. Ability to work on-call/first call, in rotation as assigned
22. Knowledge of Microsoft office suite (Word, Excel, PowerPoint)
23. Organizational and planning skills; time management skills, and the ability to prioritize work
24. Excellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client families
25. Able to multi-task, i.e., enter data into company POS while interacting with a client’s family member’s
26. Ability to stand for two or more hours without rest
27. Ability to move, push and pull heavy weighted items up to 150lbs safely
28. Valid state-issued driver’s license with a clear driving record
Team Member Benefits Include:
29. Entry-level and experienced professionals; students, and veterans – we offer complete career paths regardless of your career and life stage
30. Unique ShareLife technology lets you create one-of-a-kind life celebrations for the families you serve
31. Competitive salaries and performance incentives
32. Team member referral program
33. Medical, dental, prescription, and vision insurance
34. Vacation, sick, and holiday pay
35. 401k with company match
36. Company-paid life insurance, long-term disability, and short-term disability