One Health" - this is what the Bavarian State Office for Health and Food Safety (LGL) stands for as an interdisciplinary, scientific specialist authority. After all, health encompasses many aspects - only healthy animals provide healthy food, and only a healthy environment enables physical, mental and social well-being. Together with colleagues from food chemistry, human and veterinary medicine as well as other (natural) scientific disciplines and administration, we work for the health of humans and animals and thus for modern health and consumer protection in Bavaria. Support us at one of our many locations The GP2 "Digitization and Quality Assurance in the Public Health Service (ÖGD)" department is looking for a new position in Munich or Bad Kissingen as soon as possible. Senior IT Manager (m/f/d) in the area of digitization and quality assurance Reference number 2505 Would you like to contribute to the modernization of the ÖGD as an expert (m/f/d) in the field of digital health administration and digital specialist applications in the ÖGD? Are you looking for a meaningful activity as an alternative to everyday project work in which you can apply and expand your experience and knowledge? Do you enjoy new challenges, solving problems with new technologies and working in multidisciplinary teams? Then you'll fit right in with us, because all of this is possible in the "Digitalization and Quality Assurance in the Public Health Service (ÖGD)" department at the State Office for Health and Food Safety. The contribution to an evidence-based public health service, the introduction of efficient administrative structures and digital data transmission to combat the pandemic and support health protection are our core pillars. The department is currently planning the introduction of new IT applications at the Bavarian health authorities and will make an operational contribution to rolling these out across the country through technical and IT support. Versatile tasks that will challenge you In this role, you will be responsible for planning, managing and optimizing IT services, taking into account the special requirements of the public sector. Your tasks will include Close cooperation with the head of department, senior IT management and the project management office (PMO) to implement the IT strategy and IT architecture of the ÖGD funding pact projects (e.g. citizen portal, manual, etc.) as well as the LGL's further digitalization strategy Setting up the IT service organization and further developing the technical operating concept in consultation with senior IT management; perspective: managing and controlling the internal and external service teams Providing technical advice and support in the definition of IT service and IT operating contracts and/or technical advice on the selection of new IT systems, e.g. Kubernetes setup, ticket systems, etc. Creating, monitoring and controlling the service quality of service level agreements (SLAs), which define recurring services between provider and client Ensuring the continuous and smooth IT operation of ÖGD applications and/or applications Monitoring technical progress and reporting to management and project stakeholders as well as participating in the PMO as required Creating, implementing and optimizing IT service processes based on ITIL management and working closely with internal and external stakeholders to ensure compliance with legal requirements and IT standards To ensure the feasibility of digital applications, you will be responsible for and lead training management and organize software documentation with the help of IT specialists and product owners Coordinate risk management and proactive problem solving throughout the entire project cycle Implementation of best practices and continuous improvement of processes as part of IT project management Occasional on-site assignments at the specialist authorities, also together with the IT teams, round off the daily routine A CV that impresses us Professional requirements You have successfully completed a degree in computer science, business informatics, administrative informatics or a comparable field of study (Master / Diploma [Univ.]). You already have several years of professional experience as an IT Service Manager (m/f/d), ideally in the public sector and/or healthcare. The following are an advantage Previous experience in the public health service or as a consultant (m/f/d) in the healthcare sector or in digital transformation projects Knowledge of ITSM tools and ticket systems Experience with IT service processes according to ITIL as well as in conceptual activities and the creation of service level agreements Experience in dealing with data protection and IT security guidelines Strong team leadership and organizational skills Excellent communication skills and the ability to convey complex issues in an understandable way Strong analytical skills and the ability to understand and communicate complex issues Knowledge of agile methods and frameworks, e.g. in agile project management Experience with different IT architectures, IT infrastructures and operating systems Strong analytical skills and experience in working with data to make decisions Experience with presentations and reporting Experience in working with cross-functional teams from different areas Comprehensive knowledge of German (at least language level B2 according to CEFR) An environment that inspires you Flexible working hours Official health management Compatibility of family and career 30 days' vacation plus Christmas Eve and New Year's Eve off work Company pension scheme Annual special payment Capital-forming benefits In-house training and further education academy Secure workplace Idea management Employee benefits Employee events (summer party, company outing, etc.) JobBike Bavaria (bicycle leasing) Free parking at the Munich location Possibility to use an e-charging station at the Bad Kissingen location Discounted public transport ("job ticket") at the Munich location Mobile working Employment relationship / evaluation Recruitment is by way of a permanent employment relationship under collective bargaining law. Remuneration is based on the regulations of the TV-L. Depending on qualifications and personal requirements, the intended classification will be in pay group E 14. Further information on remuneration can be found at https://oeffentlicher-dienst.info/tv-l/allg/. How to apply If we have piqued your interest, please apply by 20.02.2025 via our online application portal at https://lgl-bayern-karriereportal.mein-check-in.de/list. Further information on the application process, which is part of this job advertisement, can also be found on our website. We look forward to hearing from you Your contact person If you have any questions, please contact Ms. Papadopoulou on 09131 6808-5774. The gender-specific use of a job title has no influence on the actual selection for the position. Equal opportunities, inclusion, acceptance of differences and mutual appreciation are very important to us. We show appreciation and respect to all employees (m/f/d) at all times - regardless of gender, nationality, ethnic origin, religion or ideology, disability, age, sexual orientation and identity. The LGL actively promotes equal opportunities for all employees (m/f/d) in the spirit of the Free State of Bavaria as employer and employer. All our positions are generally available on a part-time basis, insofar as job sharing ensures that the tasks described can be performed. We particularly welcome applications from women and men in areas of our office in which they have been employed in significantly lower numbers to date. In areas in which women are employed in significantly lower numbers than men, women are particularly encouraged to apply (Art. 7 Para. 3 BayGlG). The inclusion of (severely) disabled employees (m/f/d) is also very important to us. We already employ more severely disabled people than required by law. They are given preferential consideration in the selection process if their suitability is essentially equal. At the LGL, we see diversity as an enrichment, which is why we naturally welcome applications from people of all nationalities. Bavarian State Office for Health and Food Safety Z2 - Human Resources Eggenreuther Weg 43 | 91058 Erlangen www.lgl.bayern.de